Job Description

Job Summary

• Singapore
• Permanent
• BBBH829630
• Sep 29, 2022
• S$50-99k

Our client is a leading Dutch Bank. They are known for their great culture and is looking for someone to join the team to support the Financial Institution Transaction Services business.

Role Responsibilities

• Be responsible for the Payments' inquiries escalations and incidents communication involving FI clients from the wider APAC region
• Prepare the Quarterly Service reviews and perform volume monitoring
• Support the PCM accounts opening and closing process
• Responsible for the Contracts/Agreements/Formats review, maintenance, and repapering (when required) and cooperate closely with the relevant Legal, Risk and Product Management teams
• Organise end-to-end the FI TS client engagement events and strategy days
• Increase FI TS visibility in the market by being involved in marketing events and

publication initiatives * Monitor the client profitability and the realization of the TS team's targets: monthly analysis on income / P&L reports. Liaise with Finance for any reporting requirements (when required)

• Update the Governance manual in collaboration with the TS teams globally
• Support the Business Continuity Plan (BCP) manual and testing
• Prepare the On-site due diligence and calls between the respective compliance teams for each client
• Support the CDD process for the relevant clients by providing the volume and jurisdictions to the concerned CDD analyst for both the PCM and TFS products
• Support the risk assessment for overseas branches & subsidiaries onboarding/CDD review
• Support regular account audit and regulatory reporting requests by auditors

Our Ideal Candidate

• Bachelor's Degree in business Admin/Finance/Banking background or similar with internship/traineeship experience.
• Minimum 2 years' relevant experience within a financial institution
• Comfortable with frequent client interactions from clients based in APAC
• Payments Operations/Product Management experience is good to have.
• Strong proficiency in Microsoft Excel and PowerPoint.
• Good team player and able to liaise confidently with people at all levels
• Ability to work to independently and thrive well in a dynamic environment
• Self-driven with a strong sense of proactiveness

EA Licence No: 11C5502 | EAP Registration No: R1658494