Job Description

At Franklin Templeton, we\xe2\x80\x99re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that\xe2\x80\x99s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.Come join us in delivering better outcomes for our clients around the world!We are seeking a detail-oriented and process-focused individual to join our Client Service/Business Development team as an Analyst - Client Service, Business Development in our Singapore office. The primary responsibilities of this role include supporting Head of APAC Business Development in investor mapping, following up on actions from fundraising meetings and monitoring & resolving investor requests. The candidate will be involved with business activity across the APAC region. The ideal candidate will possess strong attention to detail, have experience with technology and financial market knowledge, and have a desire to learn and progress within the organization.Alcentra is owned by Franklin Templeton, a diversified firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you\xe2\x80\x99ll get exposed to different cultures, people, and business development happening around the world.Alcentra operates independently as a Specialist Investment Manager and is headquartered in London, with offices in New York, Boston, Tokyo and Hong Kong. We are a leading, global asset management firm specializing in the sub-investment grade debt markets, experts in credit management, private credit, and structured credit strategies. Our investors include pension funds, insurance companies, government agencies, banks, wealth managers and high net worth individuals.Visit to learn more who we are.What are the ongoing responsibilities of this position?Supporting Head of APAC Business Development in investor mapping to better understand market landscape in APACTracking & monitoring investor requests and actions resulting from fundraising meetings & ensuring they\xe2\x80\x99re followed up promptlyGathering and assessing company and product information from across Alcentra to draft accurate, thoughtful and timely responses to investor queries, in both written and verbal formats.For complex investor queries, working with the senior client service team member and/or dedicated strategy-level product specialists from the wider Business Development team, to provide appropriate answers (with the help of senior team member oversight), ensuring deadlines are met and that the information provided is accurate and well presentedBuilding strong working relationship with the wider Business Development Team and contributing collaboratively to central initiatives such as firmwide investor events, maintenance of firmwide information, creation of marketing materials and translation where requiredAssisting the RFP team in the preparation of responses to client due diligence questionnaires and RFPs/RFIsContinually advancing personal knowledge of the Alcentra business to develop a good understanding of products & company informationWhat qualifications, skills and experience would help someone to be successful?Bachelor\xe2\x80\x99s degree is required, preferably in a finance related discipline.0-2 years prior experience, preferably in an investor relations or client service role within financial services (graduates are welcome to apply)Excellent verbal & written communication skills in English. Proficiency in Mandarin will be a plus.An understanding of credit strategy/products is a plus. Strong ability and eagerness to develop deep knowledge with respect to Alcentra\xe2\x80\x99s credit strategies and wider businessProcess-focused: ability to follow established procedures and workflows to ensure efficient operationsAttention to details: strong focus on accuracy and precision in all tasks and communicationsCustomer-focused: commitment to providing excellent service to investors and stakeholders professionallyAbility to maintain a positive work atmosphere by communicating effectively with colleagues.Ability to multi-task and prioritize effectivelyOrganized and meeting tight deadlines in a collegiate mannerProblem solver with a pro-active approach to identifying and resolving issuesProficiency in MS Excel and PowerPoint; experience in using Salesforce or other CRM tools is a plus#LI-APAC#ASSOCIATEExperience our welcoming culture and reach your professional and personal potential!Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there\xe2\x80\x99s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life\xe2\x80\x99s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them coveredFranklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to . In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

Franklin Templeton Investments