Job Description

Business Functions

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform day-to-day business operational activities effectively which includes meeting stakeholders\' expectations in terms of quality and turnaround time (TAT)
• Identify and implement improvements to processes and/or procedures to increase productivity and control risks
• Maintain risk and controls measures as per the established standards and minimize operational losses
• Adhere to the processes, procedures and guidelines established under the Standard Operating Procedure (SOP) and Process Risk Maps (PRM)
• Prepare volume reports, performance matrix and other period documentation on behalf of the team and for management reporting purposes
• Support the team with projects involving system enhancements, digitisation of processes and bug fixes
• Facilitate on existing initiatives such as Digital iOAT, ARP On-boarding in addition to 2022 System Admin major projects like the regional 3rd party platforms that will be deployed regionally across locations
• Analyse and solution by way of automation of team manual processes across IMEX, FactorPro and STConnect on top of SOP, DOA, Access Matrices and related documentation
• Contribute towards BAU support on static related functions for all 3 trade systems for SG and regional locations such as China, United Kingdom, Korea, Australia and India

Requirements

• Fresh graduate with a major in banking/finance or Bachelor\'s Degree holder with prior banking BAU experience with system knowledge of IMEX/ FactorPro/ STConnect
• Inspiring individual, great work ethics and conceptual team player with problem solving abilities
• Prior project management, process improvement and trade finance experience are highly advantageous
• Capable of effectively working under pressure and meeting tight deadlines
• Innovative and willing to accept challenges in a dynamic environment
• Excellent written and spoken English and communication skills
• Strong relationship building and management skills
• Strong customer and business focus with a keen awareness of risk and fraud control
• Excellent Microsoft office suite skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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