Job Description

VGW is a fast-growing technology company and creator of market-leading online social games. With offices across Australia, San Francisco, Toronto, Malta and the Philippines we are on a mission to be the biggest gaming company in the world! Due to major growth, we are expanding our PTS team in Manila and currently looking for an Anti-Fraud Analyst to join the team. The Anti-Fraud Analyst is responsible for providing vital support to VGW by effectively identifying and mitigating any fraudulent activities from the player to minimize financial loss.
Key responsibilities will include:

• Accurately review and action fraud alerts across VGW brands
• Review multiple and related accounts to stop potential fraud rings, returning bad actors, and accounts in breach of our rules
• Work with Game Integrity, Compliance, and Returns and Chargeback Management, and other PTS Teams to ensure accounts are fully investigated and actioned as necessary
• Make recommendations for new or improvements to alerts, tools, procedures, and templates
• Report any issues discovered with tools and reports when they are not functioning as expected

What you will bring to the role:

• Experience in fraud processing is an advantage
• Proven ability to maintain professional relationships internally and externally
• Excellent communication skills both oral and written
• Ability to solve complex problems with minor direction
• Being meticulous and showing close attention to all of the small details of the task
• Demonstrate the curiosity and drive to get to the root of a problem

About VGW VGW has been disrupting the online gaming world since 2010 and we're only getting started. We've assembled an incredibly talented global team who bring their passion, energy and expertise to build games that people love. At VGW, we have a modern approach to getting work done and a focus on creating an environment where amazing people can do amazing work. That means giving you the flexibility you need, providing spaces that will keep you comfortable and finding opportunities for you to keep learning and growing. Find out more at www.vgw.co If you want to join a team that does things differently apply today and we look forward to seeing what you can bring to our team.
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