Address:
VIRTUAL61 - HomeRes - QC - BMO
Job Family Group:
Customer Shared Services
Work Schedule: DAY/EVENING SHIFTS , candidates must be flexible and available to work from Monday to Sunday, between 7AM and 11PM Eastern Time
Language requirements for the role: French and English
Are You Ready to Build Your Career in the Financial Services Industry while Working From Home?
Yes, you read that right. This is a Remote Role meaning you will be working at home everyday! Say goodbye to commutes to and from the office and grow your career from the comfort of your own home with BMO.
Our call center is the best way to learn and gain experience in financial services. Whether you are new to banking or already have experience, our call center is the right place for you!
The Fraud Analyst, Customer Contact Centre is accountable to take inbound calls from Customers related to fraud. Conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to ensure compliance as well as support trending, analysis and insights generation.
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