Job Description

Candidate Profile:

• Bachelor's or master's degree holder

• Possess at least 2-3 years' experience in back office/supply chain management (SCM), preferably in a similar industry (luxury/furniture), with some knowledge of administration/after-sales service thrown in

• Proficiency in English is paramount

• Knowledge of the Italian language is highly advantageous

• Great team player who embraces cultural diversity and preferably equipped with international experience

• Keen sense of task prioritization, level-headed but also willing to take risks as needed

• Excellent interpersonal skills

• Take initiatives and willing to go the extra mile

• Projects a professional and well-kept image In line with luxury brand

Technical Skills:

• Familiarity with SAP interface and Microsoft Dynamics

• Excellent knowledge of MS Office package with emphasis on Excel

Role: The candidate will be based the corner office of the showroom, along with the local team. He/she will gain extensive and in-depth product knowledge over time and eventually manage APAC client accounts independently while supporting the respective area managers to push and maximize sales opportunities in both retail and project channels. He/she will interface with Gessi and the regional distributors and liaise with various departments at the headquarters in Italy. This position will encompass administrative back office and client support activities.Duties & Responsibilities: The job scope will include the following and is not limited to:

• Mastery of product knowledge, configuration and codification

• Commercial offers: quotation phase management (retail and project pipelines)

• Production lead-time and stock check

• Order fulfillment management (quotations and sales orders)

• Advise on non-standard product customization and feasibility

• After-sales, technical assistance, client support, claims processing

• Account management, financial analysis and client credit status (account set-up, pricing schemes, documentation, payment terms, aging, credit management, etc.)

• Collaborate with the HQ planning team, management of production and delivery schedules as per Gessi's distributors' requests

• Coordination with the HQ invoicing department and the warehouse

• Shipping, logistics and customs-related procedures and goods exportation processes

• Support the sales and business development team in proactive sales activities: average order increase, order analysis, commercial analytical support

• Market and business review and analysis

Job Type: Full-timeSchedule:

• Day shift
• Monday to Friday