Job Description

The Opportunity

• Permanent role with a Global leader in Airconditioning Technology
• Work location: Northeast Region (APAC Region)
• Salary up to $7800 with Variable Bonus
• Opportunity to Travel Overseas

Adecco is partnering with a globally recognized leader in air-conditioning technology, headquartered in Singapore and specializing in advanced cooling solutions for data centers across Asia. This company works closely with subsidiaries and partners across various countries, ensuring operational excellence and maintaining its leadership position in the industry.They are currently seeking a Service Manager to establish and manage HVAC service operations in Data Centre across multiple Asian countries. This critical role is essential in driving the success of subsidiaries and partners in their respective markets by providing expert guidance and support. The ideal candidate will possess a strong technical background, exceptional people management skills, and the ability to effectively communicate with manufacturing facilities in Europe, India, and China. If you are seeking to further your career in a dynamic environment, we encourage you to apply!The Job

• Regional Support: Manage and support service operations across Asia, ensuring the success of subsidiaries and partners by providing technical assistance and resolving site issues efficiently. Collaborate with local teams to implement best practices and standard procedures.
• Team Management: Establish and lead a geographically dispersed team across countries like Singapore and Thailand. Foster a collaborative environment through effective communication and leadership, while providing mentorship, training, and development opportunities.
• Technical Expertise: Apply in-depth knowledge of cooling solutions for data centers to guide and support teams. Lead troubleshooting efforts for complex site issues, ensuring that service activities meet the highest standards of quality and efficiency.
• Training and Development: Develop and implement comprehensive training programs for regional service teams, ensuring they stay updated with the latest technologies and best practices. Continuously evaluate and adjust training to improve team capabilities.
• Process Optimization: Design, implement, and continuously improve service processes for efficiency and consistency. Establish and monitor standard operating procedures (SOPs) to align with global standards, identifying and implementing necessary improvements.
• Client and Partner Relations: Build and maintain strong relationships with key clients and partners across the region. Serve as the primary contact for escalations and critical service-related issues, ensuring seamless service delivery and customer satisfaction.

The Talent

• Bachelor\'s degree in Engineering, HVAC, or a related discipline.
• At least 8 years of experience in service management, with a preference for experience in the cooling solutions or data center sectors.
• Demonstrated success in leading and managing teams across various locations.
• Proficient troubleshooting skills with the capability to resolve complex on-site technical issues.
• Must be fluent in speaking, reading, and writing Mandarin to effectively communicate with Chinese-speaking counterparts.
• Strong communication, leadership, and interpersonal abilities.
• Willingness to travel within the region as required.

Next Step

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to andy.muhammad@adecco.com in MS Word Copy. We\'d love to hear from you!
• We regret that only shortlisted candidates will be notified.

Andy Muhammad
Direct Line: 9338 2158
EA License No: 91C2918
Personnel Registration Number: R23113401

Adecco