Job Description

About Kawagarbo Technologies Pte. Ltd.

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Kawagarbo Technologies's flag product is Wildmeta mobile app( https://wildmeta.ai/ ).





Wildmeta is a trader-centric perpetual exchange built on top of Hyperliquid. We focus on transparency, social trading features, and helping retail traders "do better trading." We are building a mobile-first app experience for a global community of perpetual traders.

Role Overview

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We are looking for an

App Community Manager

who will play a dual role in both

quality assurance (QA)

of our mobile app and

community engagement

. You will be the bridge between our product and our users: ensuring the app is reliable and user-friendly, while also supporting and educating our community.


This is a great opportunity for someone who enjoys both testing products and directly helping users, especially in the fast-moving world.

Key Responsibilities

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QA & Product Testing

Perform manual QA testing for Wildmeta mobile app (iOS/Android). Identify, document, and track bugs; communicate with the product and dev teams. Test new features before release to ensure high product reliability. Provide structured feedback from community to improve app quality.

Community Management & Support

Answer user questions in Telegram, Discord, Twitter, and other community channels. Create and maintain FAQs, guides, and best-practice posts for the community. Collect and summarize community feedback, and share insights with product team. Support community campaigns, events, and announcements. Act as the first point of contact for user support and troubleshooting.

Requirements

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Work permit in Singapore, we can't sponsor the work permit. 1-3 years of experience in

community management, customer support, or QA testing

. Strong written and verbal communication skills in

English

and

Mandarin

. Familiarity with trading apps, perpetual trading, or Web3 communities is a strong advantage. Detail-oriented, proactive, and able to work independently. Comfortable multitasking across QA testing and community engagement.

Nice to Have

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Experience with bug tracking tools (e.g., Jira, GitHub Issues). Prior involvement in trading or Web3 communities. * Basic knowledge of QA methodologies