Job Description

Key Responsibilities:

• Responsible for overseeing and supporting Sharepoint, CRM applications, interfaces/jobs supervising, configuration and troubleshooting on network, connectivity issues
• Provide routine administrative support; register and renewing domain name, SSL certificates, importing certs
• Maintain registry list of the applications
• Conduct sanity test on the systems post updates/patches
• Participate in DR exercise, including drills and tabletop exercise
• Responsible as independent release manager not involved in application support team
• Perform system patches, applications deployments, new releases, connectivity test for new interfaces, keys generation & renewals
• Conduct preventive maintenance, such as housekeeping and logs extractions.
• Create/Remove accounts/user groups if needed
• Retrieve and extractions of application logs for troubleshooting and investigations
• Communicating control deficiencies and making recommendations for improvement.
• Coordinate with external vendors and internal staff for problem resolution.
• Ensure compliance with IT security standards, policies, and procedures.
• Setup, configure DevOps/CICD on cloud
• Assist in executing project activities and other duties as assigned.

• Minimum 3 years of working experience as application/systems administrator.
• Proficient in Microsoft products (Windows Servers, Microsoft AD, ADFS, SFTP, File transfers)
• Experience in Secure Connect product, its configuration & setups / Symantec Protection Engine product
• Practical knowledge in managing and working in multi-vendor environment
• Experience, familiar in working in Data centers and Cloud environments / GPC is added advantage / managing Singapore public sector agency\'s system and environment is preferred
• Expected to work after office hours, weekends/PH. Replacement days off will be granted when needed to work during these times.

CXC Global