Job Description

Our client is a leading manufactures of electrical components for various industries.Responsibilities:

• Deliver second-level technical support to both local and international customers and branch offices.
• Resolve product-related application issues within the scope of second-level support.
• Act as a liaison between customers, sales teams, and development departments.
• Conduct product installations at customer sites and provide support during setup.
• Assist sales teams and customers in understanding solution applications and diagnosing product-level issues and root causes.
• Conduct testing and analysis:

• Plan, develop, and assess applications for testing purposes.
• Perform tests on competitors\' and ifm devices.
• Conduct feasibility studies and lab tests relevant to applications.
• Documentation:

• Assist in creating and maintaining documentation for ifm products.
• Document test setups and results.
• Training and Trade Fairs:

• Plan and coordinate national and international training sessions, workshops, and user training sessions.
• Provide support and guidance to customers at trade fairs.
• Collaboration in Teams, Projects, and Departments:

• Collaborate and support project teams, including System Engineers and System Test Engineers.
• Support and coordinate customer requirements related to applications.
• Act as an interface to Technical and Product Managers.
• Engage in international interdepartmental development projects closely.
• Provide technical guidance to project teams on application-related topics.
• Advocate for customer perspectives within project teams.

Job Requirements:

• Bachelor\'s degree in Electrical/Electronic Engineering or equivalent.
• Minimum of 3 years of relevant experience.
• In-depth knowledge of sensor technology and its applications.
• Willingness to travel.
• Strong communication skills and the ability to confidently resolve conflicts.
• Open-minded, team-oriented, creative, self-motivated, and eager to acquire new skills and advance in the role.

Next Step

• Interested applicants, please send your resume to amytrang.nguyen@adecco.com with your current and expected salary.
• Only shortlisted candidates will be contacted.

Amy Trang NguyenDirect Line: +65 6697 7960
EA License No: 91C2918
Personnel Registration Number: R22104357

Adecco