Job Description

COMPANY DESCRIPTION

Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing inspiring and innovative solutions with common benefits for our customers and partners.

At Phoenix Contact, you’ll be a part of a growing team that is dedicated to progress based on mutual-committed spirit, teamwork and honesty. Our company culture encourages creativity as you work with your fellow employees, and recognize individuality to give you room to grow.


DESIGNATION : Application Engineer (SG RCoC)

RESPONSIBILITIES
You will be part of application center team to deliver a strong regional market service in terms of technical product support, new product specification and product systemization in proximity. RESPONSIBILITIES:

• To be the Subject Matter Expert for Power Reliability products and solutions not limited to the main product groups: power supplies and surge protection devices.
• Stay abreast on market’s demand and development of technology in the field of power reliability.
• Provide timely accurate application and technical support to the region sales subsidiaries and customers for power reliability related topics.
• Conduct multi-tier product and solution training to different audience segment.
• Work closely with region sales subsidiaries and assist with generating sales & marketing enablement collaterals not limited to demos, white papers, short videos etc.
• Custodian of solution / project references to aid regional project success.
• Design and Develop Phoenix Contact product-mix solutions and systems with market-orientated value propositions to address market and customers’ demands, needs and pain points.
• Specifying new product variants, coordinating customer specific lab tests, and managing local product approvals.
• Perform in house product / solution testing with documentation based on customer requirements.
• Setting up the process and establish close communication with the region sales subsidiaries to understand and support their market demands and requirements.
• Required to travel to customer’s location for technical consultation.
• Setting up the process and establish communication channels with BU and RBUs for regional market feedback, in-depth product development requirement and support.
• Participate in industry specific associations and exchange of industry specific trends and developments within the ICE division.
• Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
• Demonstrate a positive and flexible approach to changing business priorities.

• Minimum Diploma in Electrical/Electronic Engineering or related fields.
• Minimum 3 years of experience in electrical / surge protection / power systems.
• Electrical block diagram / single line diagram literacy.
• Familiar with surge protection standards.
• Fluent in English, both oral and written
• Ability to converse in Thai language to liaise with native speakers from our Thailand counterparts and customers will be helpful
• Proficient with Windows based applications (Word, Excel, PowerPoint)
• Customer-driven and results-oriented.
• Good interpersonal and communication skills.
• Disciplined, hardworking and able to perform under pressure.
• Willing to travel within short notice e.g. Training, Trade shows, etc.