Job Description

Company Description

Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.

In 2021, Eurofins generated 6.7 billion Euro proforma turnover in 900 laboratories across 54 countries, employing about 58,000 staff.



SUMMARY OF POSITION AND OBJECTIVES:

Eurofins Technologies is an international business line (IBL) within the Eurofins Group which is developing, manufacturing and marketing technologies and other supplies in the field of bioanalytical testing. The business focusses predominantly on food safety technologies and clinical diagnostics based on PCR, ELISA and LFD platforms. The Application Specialist supports the sales team with onsite instrument demonstration and installation, customer presentation and evaluation.

POSITION & OBJECTIVES:

• Be a technical resource and support the sales organization with scientific presentation and demonstration
• Assist in the creation of region based technical materials (application notes, presentations)
• Conduct basic and advance technical training for distributors and customers
• Provide phone, email or in-person technical support including troubleshooting issues related to user technical skill, instrument operation, experimental design, and data analysis
• Co-organise trade show, talks and events with Sales and Marketing team
• Collaborate with distributors and global teams to assist in product registration
• Keep track of technical and customers' issues by means of logging cases in CRM and work towards resolution in the most efficient and effective manner
• All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities

Qualifications

PREFERRED PROFILE:

• Must have Diploma/Degree in science, preferably in Biology or Biomedical Science
• Have 2 to 3 years of relevant experiences in clinical diagnostic testing
• Has experience in working with analytical instruments, PCR, ELISA and CLIA technology
• Have a growth mind set and strong problem solving abilities, able to take ownership towards execution, and is results-oriented
• Work independently and make intelligent decisions based on experience and knowledge
• Excellent communication (oral and written) and attention to detail; excellent interpersonal, presentation, and organizational skills
• Up to 50% travel within Asia required

Additional Information

What we offer: As an employer, we're keen to look after our people with as much dedication as they look after our patients. That's why we offer competitive salaries, excellent training and exceptional career prospects. We're a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data:
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Eurofins Technologies is an Equal Opportunities Company.