Job Description

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description:
If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

The JD should contain the following:

• Roles and Responsibilities:

Roles & Responsibilities

• Take care of necessary project planning and tracking for a support and maintenance project
• Identify risks and put mitigation plans in place
• Lead the technical implementation of all requested application changes.
• Client management and coordination with various stakeholder teams in the project
• Work very closely with the client and assign tasks to the team members and follow up with clients for all the information requested by the team
• Provide regular updates to the project sponsor on the ongoing work.
• Participate/Review approach for resolution of critical issues.
• Review and test the deliverables before handing to clients.
• Participate in technical solutions to the problems/enhancements.
• Follow and drive internal processes for contracting, vendor discussions, NDA, agreements, terms and conditions, etc.
• Be a representative in status update meetings, proactively signal potential deviations, communicate with the Business Partner on timely manner about deviations, identify escalation points and proposal for risk mitigation
• Documentation of the project materials such as minutes of meeting, status update, action items, etc.
• Organization of legal, procurement and project related documents
• O365 skills such as PPT, WordDoc, Excel, etc.
• Ability to multi-task and comfortable working in a fast paced and dynamic work environment
• Logical thinking, organized and ability to connect the dots
• Fast learner, open to learning new things, positive attitude and a collaborative team-player

Skills

• Should be able to perform typical project management tasks, planning, tracking, risk management, leading team etc.,
• Excellent and matured communication skills required at client side and interpersonal skills.
• Good skills in .Net, SQL Server and associated technologies.
• Prior Experience of working in a Support and Maintenance environment (L2 & L3).
• Coordinate with offshore team and helping them resolve their queries
• Familiarity with clinical and Pharma domain would be a plus point.

Qualifications Basic

• Bachelor’s degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
• At least 8 years in Information Technology with relevant experience.
• Additional Skills:
• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills.

Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.