Job Description

Position Overview

As a member of the Service Operations Group in IHiS, you will be responsible to shape the Application Operations audit measures, facilitate design and adoption of relevant standards and controls, and situational awareness regarding the Application efforts in audit and assurance matters. The role includes establishing interim controls, permanent controls and touches on aspects such as compliance, physical security, incident management, business continuity and more. You will also be required to work closely with both internal and external stakeholders with the objective to provide relevant, timely, credible information and sound professional advice to management concerning audits and treatment plan options.

Role & Responsibilities

Be a point of contact / SME in Applications Operations for all applications audit engagement, compliance and risk related requests.

Verify the IT reviews conducted by internal and external audit agencies, perform feasibility assessment, evaluate, improve and implement effective controls. Provide response / reports, and track the actions towards closure.

Facilitate audit and risk management process, and set up the structure and routines including perform quality checks on responses relating to audit issues, risk treatments and remediation status.

Support Applications Operations managers with periodic assessments / attestations of application controls to ensure ongoing adherence with prevailing cybersecurity policies, processes and standards, and to determine the adequacy, operating effectiveness of the controls implemented.

Perform compliance checks on IT applications and processes to assess the overall state of compliance with prevailing policies, processes and standards that are relevant to Applications Operations.

Advise improvements and assist in the development of measurable information and SOP / knowledge base / repository / dashboards to assure continued effectiveness of risk and compliance management actions and controls.

Communicate and provide relevant, timely and credible information to allow management address identified IT risks, formulate appropriate risk treatment plans to meet business objectives.

Provide regular reporting to relevant stakeholders, including senior management, on the overall state of governance, risk and compliance in Service Operations.

Perform all other Applications operations audit and compliance duties as assigned by the Management.

Requirements

• Recognised Bachelor's degree in computer science or equivalent in the related areas.
• 5 or more years of relevant experience in any of the following: IT security / governance / risk management / compliance / internal controls / process improvement / application development & support and/or similar functions.
• Demonstrated analytical and problem solving skills, organisational and planning abilities.
• Possess good verbal and written English communication across all levels of personnel with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders.
• Political savviness in managing communication with key stakeholders
• Proficient in Office Productivity Software Suite (e.g. Microsoft Excel, Powerpoint, Words, SharePoint, etc).
• Ability to function effectively in a dynamic and fast pace environment.
• Ability to work independently, take initiative, as well as an effective team player.
• Experience in design, implementation as well as management of IT programmes and projects experience is an added advantage.
• Experience in healthcare industry or public sector IT programmes and projects is an added advantage.
• Knowledge of various IT Standards and Control Frameworks such as the following is an added advantage:
• COBIT
• SANS Incident Management Process
• PCI DSS
• ISMS
• OWASP
• Candidates possessing Technology or Risk Certifications such as CISA, CISSP, CISM, CRISC, CGEIT etc. is added advantage.
• Candidates with past experience in application development or application design is an added advantage.

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