Job Description

Our client is a leading retailer in the established luxury time pieces industry. They have presence of 50 boutiques in twelve key cities in the Asia Pacific region.Responsibilities:

• Lead end to end project implementations, enhancements, maintenance, and upgrades.

• Engage key stakeholders to address concerns, new requirements and evaluate solutions to improve business operations.

• Translate business requirements into technical requirements and implement an integrated solution which provides seamless integration between ERP, CRM and other business applications.

• Manage project teams consisting of internal and external resources to ensure project delivery. This includes planning, organizing, gathering requirements, process mapping, documentation, development, testing, training, deployment, and support.

• Analyse business operations and identify opportunities for optimization, redesign, or process improvement.

• Report actionable insights and make recommendations for continuous improvement

• Design training materials and conduct training.

• Provide application administrative support.

• Evaluate/translate latest trends that could be implemented to increase productivity for the business.

Requirements:

• 8 to 10 years of experience in ERP and CRM implementation

• Proven experience with CRM, e.g., SugarCRM, SalesForce or Microsoft Dynamics, etc.

• Proven experience with ERP e.g., Infor M3, SAP

• At least 3 previous experiences managing a medium to large scale ERP and CRM implementation projects, including SOW, development, and deployment

• Experience with implementation of digital applications from idea to execution

• Experience in integrations, user support and training

• Experience in managing web and mobile digital applications

• Experience in managing a team in the retail industry

• Experience with user-centered design processes

• Familiarity and experience with digital marketing and campaign management will be a plus

What's next?If you're interested in this role, click Apply Now or drop an email to don@adstifysearch. com
Don Chan
Senior Consultant
EA Personnel Number: R1763146
EA License Number: 20C0292Job Type: Full-timeSalary: $5,000.00 - $7,000.00 per monthSchedule:

• Monday to Friday