Job Description

KEY ACCOUNTABILITIES

• Order to Cash domain responsibilities across Credit control and Collections as well as
• Accounts Receivables based on own focus area
• Complete the check for payable invoices for the current month and contact Finance Business
• Partners and customers in order to collect due receivables/pre-delinquent contacts for not yet due invoices could also be needed during Quarter-end months; Identify Collections items which need action and Manage Collections strategies
• Monthly/weekly preparation/monitoring of cash flow and working capital forecast
• Receive, record and route customer dispute; Monitor and escalate open disputes; Perform root cause analysis; Resolve dispute notifications
• Identify and submit account applications; Manage credit records; Perform account credit check / review; Review and approve credit risk; Perform credit monitoring and reporting; Develop counterparty risk mitigation solution
• Process order hold and release; Manage No trade list; Reinstate accounts from No trade list
• Support and oversight in resolution of remittance mismatch or cash application issues which 3rd party
• Outsourcing partner is unable to handle
• Process payment return items and insufficient funds
• Billing Block Check; E-invoicing, Refunds and Dunning Support
• Inform 3rd party outsourcing partner AR team about new instructions
• Investigate + correct unallocated/unapplied AR payments
• AR Subledgers closing performed in a timely manner as per Cargotec and RTR agreed policy
• Provide training of Cargotec systems (for example: SAP, ServiceNow, BPOpen, QlikView and others applicable) to customers and new team members
• Identify improvement areas and suggest development of the processes accordingly
• Monitor timeliness and correctness of data during Period End Closing; Contact and support to customers during PEC
• BPOpen: request handling
• ServiceNow Ticket request logging and incoming tickets handling
• Supporting role in TO-BE processes design as a collaborative function to the Global Process Owner, the Supervisor and/or TL
• Assist Financial Reporting group with various duties during the PEC process including preparing the company\'s financial reporting packages with detail, Bad Debt Provision, ad-hoc and monthly/weekly Aged debt reports/AR overdue reports, Working Capital and
• Cash flow forecasts and others
• Support the forecast compilation process
• Support that cross-functional processes in creating the best possible end-to-end efficiency.
• Project role in Order to Cash development projects
• Any other tasks assigned by the line manager related to the areas of accountability

Sun Luneng Ashley License No.: 02C3423 Personnel Registration No.: R1984277

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