Job Description

Area Head Barista (Chain Cafe)

Location:

Singapore

Employment Type:

Full-time

Reports to:

Head of Operations

About the Role

We are looking for a passionate and hands-on

Area Head Barista

to oversee the daily operations and coffee quality across up to

5 cafes

. This role combines cafe field management with barista leadership -- ensuring every outlet delivers consistent coffee standards, smooth operations, and excellent customer experiences.







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Key Responsibilities

Operations Leadership

Oversee day-to-day cafe operations and performance across

multiple outlets (up to 5 cafes)

. Prepare, manage, and approve

store scheduling

, ensuring fair and efficient manpower planning. Step in to

cover shifts

when needed to maintain service standards and team support. Conduct regular

store visits and audits

to review hygiene, service flow, and SOP compliance. Support Store Leaders in achieving

sales, cost control, and labour efficiency

targets. Work at least

2 weekends per month

, or as required for store operations or projects.

Coffee & Barista Excellence

Lead and train baristas across all assigned cafes to maintain high coffee quality and service consistency. Conduct routine

espresso calibration, grinder adjustment, and sensory tasting

to ensure consistency. Mentor and develop baristas, identifying potential

Coffee Leads

and future trainers. Ensure all stores follow brand coffee SOPs, recipes, and drink presentation standards. Collaborate with HQ Coffee and Operations teams on new menu launches and training programs. Oversee coffee equipment maintenance and coordinate with service vendors when needed.
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Requirements

Diploma or higher in Hospitality, Business, or related field. Minimum

2-3 years of cafe or multi-store barista leadership experience

. Strong technical coffee knowledge -- espresso calibration, milk texturing, and recipe development. Hands-on leader with strong communication and coaching skills. Proficient in Excel or Google Sheets for scheduling and reporting. Field-oriented, adaptable, and willing to work weekends or cover store shifts when necessary.
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What We Offer

Competitive salary package.

Quarterly performance bonus

based on operational and quality KPIs. Career growth within an expanding cafe group. * Supportive, coffee-driven team culture.