Job Description

:

• Own and maintain the cloud infrastructure design, to ensure the right design is used to host various software products that we have. Design need to cater for non-functional requirements, such as high availability, disaster recovery, scaling.
• Review and guide the junior team members in provisioning and configuration of systems in cloud environment
• Work closely with DevOps Engineer in managing automated software release processes with CI/CD pipeline
• Provide operations support to Product development team as when needed
• Ensure consistent, timely and effective response and resolution for all technical incidents/tickets, including issues that span across infrastructure services and application infra
• Advise and design the Infra Services monitoring tools/ dashboard to effectively detect/predict/prevent issues related to performance.
• Develop and update documentation to reflect any changes on existing process, configuration or setup
• Design and develop automation tools to ensure scalability and high availability of our services
• Operationalise and promote use of automation tools, analytics, and self-service systems
• Provide regular analysis of system and service performance and make recommendations for improvement or best practices
• Mentor the junior team member on infrastructure design

Qualifications:

• Diploma or Bachelor\'s degree in Computer Science, Information Technology, or other technical / IT field, or similar industry experience
• At least 7 year(s) of working experience in the IT infrastructure field is required for this position, with at least 2 years spent on designing cloud infrastructure
• Must have hands-on experience with running production workload in AWS (EC2, S3, RDS, WAF, ALB, FSx, Cloudwatch, Athena, etc) and other infra services such as Active Directory, firewall, CDN, email/SMS gateway, SFTP, etc. Similar experience with Azure or GCP can be considered.
• Experienced in system administration and networking administration in Linux and Windows Server environment
• Good understanding of CI/CD pipeline such as Azure DevOps
• Must have knowledge on scripting skills in Bash, PowerShell, Python and/or Terraform. Familiar with the concept of Infra as Code and Document as Code.
• Experience with Docker containers and orchestration tool like Kubernetes and AWS EKS will be an advantage
• Familiar with the concept of Application Performance Monitoring such as using New Relic and AWS Cloudwatch, to collect system telemetry data, and presenting in meaningful way.
• Familiarity with SAST, SCA, DAST and other vulnerability scanning tools will be an advantage.
• Good to have knowledge on DevOps, Agile practice, ITIL, .Net application development, infrastructure security and compliance
• Good communication skills, analytical thinking and systematic problem-solving skills
• Able to work with the team or independently with minimum supervision
• Self-motivated and eager to learn

Other Information:

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About Us:

A.MI represents Ascentis and Meet Isaac. It is a brand name adopted by both companies to represent our deeply-rooted relationship. Ascentis continues to pioneer on CRM, loyalty and rewards technology while Meet Isaac focuses on creative, digital marketing and customer experiences. Armed with more than 50 marketing awards over the past few years, both companies has a proven track-record that\xe2\x80\x99s well validated by marketing leaders in their respective industries. When you combine the efforts of both companies together \xe2\x80\x93 you get the power of 2 full service agencies that are ready to help their clients pivot their business to the next level.

Do you have what it takes to be a part of this award winning combination?

Ascentis