Job Description

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Key Responsibilities:
Sales Management

• Manage end-to-end execution of Cross Border campaigns, including fulfilment of associated rewards, commission and incentive programs
• Communicate sales-related initiatives such as campaigns, challenges, and incentive programs to stakeholders
• Assist Head of ASEAN Banking Singapore with the following key deliverables:

• Drive initiatives and foster collaboration across CIMB ASEAN by generate, maintaining and disseminate leads using Group Commercial Banking Cross Border referral portal
• Lead and facilitate monthly Cross Border meetings, reviewing performance, lead conversion, and strategic initiatives
• Take minutes of meetings, track action items, and ensure follow-ups for inbound and outbound leads
• Together with Cross Border Lead, ideate, design and rollout programs including incentive program, value proposition bundle and third party referral schemes to drive Cross Border volume
• Build awareness and momentum for Cross Border programs by working with Channels and Partnerships team to develop EDMs, training sessions, and communications
• Engage and strengthen relationships with internal and external sales teams in CIMB's regional network
• Project management for Cross Border projects and initiatives: build Cross Border website, ASEAN/JS-SEZ chatbot and organise internal and external seminars and client events to support regional business growth

Business Tracking & Reporting

• Monitor Cross Border activity tracking and results and collecting feedback for continuous improvement
• Provide ad-hoc reporting support to the various Cross Border Champions as needed
• Oversee Cross Border leads management process : maintain list of access to regional cross border referral platform, set up process and turnaround time for lead management
• Prepare for monthly Cross Border deck for Group Commercial Banking Management Committee (GCBMC) and other forums as needed

Administrative & Operation

• Provide proactive administrative support to the Cross Border team
• Liaise effectively with internal and external stakeholders to resolve administrative and logistical matters
• Act as the team coordinator, supporting operational continuity, resource planning, and internal communications

Any other responsibilities / task as assigned by management from time to time
Requirements:

• Diploma or Bachelor's degree in Finance, Business, Economics, or related field
• Strong multi-tasking skills and problem-solving ability
• Understanding of commercial banking products/services would be advantageous
• Good interpersonal and communication skills
• Possess mindset of excellence service culture

Skills Required