Job Description

Responsibilities:ResponsibilitiesPeople Management\xc2\xb7 Managers deliver success through empowerment and accountability by modeling, coaching, and caring.\xc2\xb7 Model - Live our culture; Embody our values; Practice our leadership principles.\xc2\xb7 Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.\xc2\xb7 Care - Attract and retain great people; Know each individual\xe2\x80\x99s capabilities and aspirations; Invest in the growth of others.Managing Partner and Leader/Stakeholder Relationships\xc2\xb7 Takes escalations from managers and works across various teams (e.g., Digital Sales, Field Sales, Marketing, Category Teams, Field Specialist Teams) to optimize customer lifetime value by supplementing global data with local insights for optimization. Proactively cultivates trusting and influential relationships with leaders/stakeholders, while also leading a team to elevate leader/stakeholder relationships and execute on Microsoft sales strategies with business and technical decision makers to secure buy in and close sales. Defines and demonstrates strong leader/stakeholder engagement strategies to enable their team to build strong relationships with leaders/stakeholders to drive strategic change decisions. Advocates on behalf of stakeholders internally, ensuring requests and needs across their book of business are being addressed. Focuses on the customer and partner business initiatives. Brings value to the leader/stakeholder\'s strategy discussions. Drives partner engagements, behaviors and partner decision making. Navigates complex sales cycles through multiple ecosystems (e.g., customer, partner, retailers, integrated service/software vendors[ISVs]) and centralized marketing engine. Coaches and guides the driving of end-to-end business solutions to increase average deal sizes. Drives cross-organizational clarity and supplements global data with local insights to optimize for customer lifetime value through acquisition, retention, and growth strategies leveraging scalable routes to market. Examines changing business model transformation for the consumer business to ensure that Microsoft products are effectively incorporated into retailer\'s business models to drive acquisition and retention.Digital Transformation Growth\xc2\xb7 Improves upon existing strategies and helps develop new strategies for teams to better understand business outcomes that drive digital transformation relevant to their customers/partners across lines of business and coaches teams to partner with internal teams to accelerate the customer/partner digital transformation. Enables and empowers managers (e.g., specialist sales, category managers) to drive cloud/subscription businesses growth at or above targets, and accelerate customer value realization through cloud services consumption across our solution areas and industries (e.g., Modern Life, Gaming, Modern Workplace, Apps and Infrastructure, Data and AI and Business Applications). Ensures others are able to manage and coach cross-organizational teams on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. Leverages subject matter experts\' deep understanding to translate industry insights into partner engagements and sales meetings by understanding partner specifics. Leads a diverse and inclusive workforce, creates/hires a diverse team, and fosters an inclusive working environment via the ten inclusive behaviors. Influences the sales leadership agenda across Microsoft field and contributes with establishing vision and flawless execution of solution sales across different customer scenarios. Holds teams accountable to set, drive and execute strategic plan for area of accountability including influencing strategies across multiple stakeholders considering synergies with other products, cultures, geographies. Influences Microsoft\'s strategic direction across various markets. Acts as a thought leader in digital transformation across solution areas to advise customers. Creates a culture that accelerates growth and enables business transformation through technology and partnerships with C-Suites.Culture and Leadership at Scale\xc2\xb7 Establishes and drives existing and new initiatives and capabilities needed to drive success within scope of accountability. Actively works todevelop/mentor/coach talent internally or develop plans to attract needed talent to Microsoft. Positions oneself as thought leader and Microsoft advocate to connect with customer, and partner. Scales organizational capability, actively drives and operationalizes change to meet the dynamic needs of customers, partners, and ecosystem. Oversees collaboration efforts with other teams and organizations to determine the health of co-selling process within the region, and addresses internal and partner capacity and capability needs. Proactively develops and socializes strong customer engagement strategies among internal stakeholders and partners\' leadership teams to build trusting and influential relationships that drive brand growth, and loyalty and ongoing business value. Serves as coach, advisor, and mentor for others on business model transformation and innovation with the area leadership team. Scales organizational capability, actively drives and operationalizes change to meet the dynamic needs of customers, partners, and ecosystem. Ensures Microsoft\'s standards of business conduct are embedded into and aligned to the Microsoft mission in all aspects of engagement with customers, partners, employees, etc. Encourages and empowers teams to share learnings, calibrate on challenges and trends, and leverage pre-existing resources to promote community sharing across the subsidiary. Coaches team to create and sustain value and trust with customers and partners by respectfully challenging their decisions and/or areas for improvement, explaining cost impacts, project context, business impact, etc., and encouraging them to consider alternative approaches as appropriate.Performance Growth and Improvement\xc2\xb7 Sets expectations for team and coaches team to successfully execute the sales plays and customer/partner transformation strategies (e.g., reshape the partner and customer ecosystem, accelerate connection to customers through excellence in sell or co-sell motion execution). Provides leadership and strong orchestration ensuring high quality transition and data sharing to ensure that Microsoft consistently provides the best customer service to customers, partners, and internal employees. Provides leadership and coaching to drive manager or cross-team results. Supplements global data with local insights to optimize for customer lifetime value through acquisition, retention and growth strategies leveraging scalable routes to market.Sales Planning and Execution\xc2\xb7 Drives cross-organizational alignment on a strategic plan and collaborates with key senior leaders who are stakeholders and provides leadership for what getsplanned (e.g., drives the actual plan, lands overall strategy, drives alignment to that strategy, and helps ensure the plan is executed). Drives long-lead external sales planning in partnership with key internal and external partners (e.g., retail) as well as the Microsoft digital store. Engages with C-Suite executives and coaches teams on how to leverage broader Microsoft organization to better understand customers. Drives alignment, influence, and impact across the organization by helping to nurture and grow senior leaders within the organization. Drives proper resourcing, sharing, and alignment with other groups across Microsoft. Drives Customer Acquisition, Retention and Growth initiatives in all segments.Orchestration and Collaboration\xc2\xb7 Seeks new scenarios where orchestration and collaboration would be needed, triaging gaps. Understands where new relationships may be needed, either internal or external to Microsoft. Ensures team is working according to intent. Ensures clarity of roles and responsibilities within the team and is held accountable accordingly. Drives clarity on co-sell opportunities with ecosystem partners with whom the team works. Coaches managers and teams on available resources within the organization and how best to leverage them. Creates clarity of priorities for managers and teams. Protects the team\'s capacity to deliver on highest priorities. Proactively seeks other organizational opportunities for an improved 360 view of the One Microsoft.Other \xc2\xb7 Embody our culture and valuesQualifications:QualificationsRequired/Minimum Qualifications\xc2\xb7 Bachelor\'s Degree in Business Administration, Computer Science, Engineering, Business Management, or related field AND 10+ years related experience, including senior sales leadership roles, managing high performance sales and technical-sales teams, coaching solution sales and account development strategies, exceeding quotas by leading sales teams along complex sales cycles through a partner ecosystem and centralized marketing engine, Global, Area-level Business Management as a leader of Sales, Customer, Partner teams selling technology solutions/practice development, cloud/infrastructure technologies, and/or subscription serviceso OR equivalent experienceAdditional or Preferred Qualifications\xc2\xb7 Bachelor\'s Degree in Business Administration, Computer Science, Engineering, Business Management, or related field AND 18+ years related experience, including senior sales leadership roles, managing high performance sales and technical-sales teams, coaching solution sales and account development strategies, exceeding quotas by leading sales teams along complex sales cycles through a partner ecosystem and centralized marketing engine, Global, Area-level Business Management as a leader of Sales, Customer, Partner teams selling technology solutions/practice development, cloud/infrastructure technologies, and/or subscription serviceso OR Master\'s Degree in Business Administration, Computer Science, Engineering, Business Management, or related field AND 15+ years related experience, including senior sales leadership roles, managing high performance sales and technical-sales teams, coaching solution sales and account development strategies, exceeding quotas by le ading sales teams along complex sales cycles through a partner ecosystem and centralized marketing engine, Global, Area-level Business Management as a leader of Sales, Customer, Partner teams selling technology solutions/practice development, cloud/infrastructure technologies, and/or subscription serviceso OR equivalent experience.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .

Microsoft