Job Description

WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Supervise Day to Day OperationsAssisting Duty Manager in overseeing daily transportation operations in accordance with MBS standards Ensure timely and professional delivery of limousine and valet services Monitor traffic flow and implement effective traffic management strategies Support in airport meet & greet services ensuring seamless guest experience Review manpower allocation and optimize scheduling for operational efficiency Conduct daily pre-shift briefings and disseminate updates on promotions and service standards

Lead Service and Operational ExcellenceConduct service audits to ensure compliance with FORBES Travel Guide and internal standards. Recommend initiatives to enhance guest experience and operational efficiency Maintain accurate guest profiles and preferences Respond to guest feedback and resolve service-related issues professionally

Supervise Operational RisksEnforce Marina Bay Sands Workplace Safety and Health Policy Monitor and report incidents including accidents, suspicious activities, or security concerns Ensure compliance with company policies and procedures Support emergency response and crisis management protocols

Achieve Employee EngagementMentor team members to support career and personal development Facilitate learning and development opportunities Promote a positive and inclusive work environment aligned with MBS brand culture Conduct regular team meetings and performance reviews

Assist Documentation, Financial and Report managementPrepare and review operational reports and financial documentation Support budgeting and P&L analysis for transportation services Contribute to process improvement and sustainability initiatives Attend departmental meetings and support ongoing projects

Job Requirements
Education and CertificationDiploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate

ExperienceLess than 2 years of working experience

Other Pre-requisitesAbility to work in high-stress and fast paced environments Possession of a valid driver's license preferred Adaptability; adjust to dynamic operational needs and guest expectations Flexibility; willingness to rotate across various roles and shifts Aptitude & Attitude; strong desire to learn, grow and contribute positively

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.