Job Description

. Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions. . Supervises and trains staff in the service of food and beverag . Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions. . Supervises and trains staff in the service of food and beverages according to standards. . Communicates frequently with supervisors as to the progress of the day's work. . Communicates frequently with guest contacts in order to ensure that their needs are being met. . Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas. . Supervises and trains staff in maintaining inventory of necessary supplies. . Supervises and trains staff in high standards of quality and service. . Ensures the highest quality of food, beverage, and service related to all banquet areas. . Directs and coordinates the activities of all assigned personnel and departmental responsibilities. Responsible for training standards throughout department. . Ensures the coordination of banquet service needs with food production. . Maintains effective communications within and between departments to ensure proper servicing of guests expectations. . Maintains warm, hospitable guest relations in all guest contact. Interacts with banquet department associates as needed for guest service purposes. . Responds to individual guest needs as they occur. . Communicates effectively, both verbally and in writing, to provide clear direction to the staff. . Ensures good safety practices of employees, assists in the maintenance of the emergency action plan and security procedures. . Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained. . Full knowledge and participation in the hotel's Fire, Safety, Security, and Environmental plan and/or committees. . Performs other duties as assigned.