Job Description

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Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore\'s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Mandai Wildlife Group advocates for biodiversity, contributes leading wildlife research, develops innovative solutions to promote living sustainably, and collaborates with conservation partners in Singapore and Southeast Asia.

The Group provides funding and in-kind support to Mandai Nature for conservation work across Southeast Asia.

Mandai Global, an entity that is part of the Group, will establish and operate new lines of business anchored on creating positive outcomes for nature and wildlife.

Job Duties & Responsibilities

\xc2\xb7 To plan, organize, direct, and coordinate the workers and resources for efficient, well-prepared, and profitable banquet service.

\xc2\xb7 To assist the Banquet Operations Manager in his responsibilities and act in his capacity during his absence.

\xc2\xb7 To development and maintain the highest standard of quality relating to Food & Beverage services, presentation and supervision for all meetings and functions in all three parks (Zoo, Night Safari, and Bird Paradise).

\xc2\xb7 To maintain close communication with the Banquet Operations Manager.

\xc2\xb7 To lead the team in providing a flawless service and to exceed the guests dining experience in all three parks.

\xc2\xb7 To assist the Banquet Operations manager to develop and maintain the three parks\' (Zoo, Night Safari and Bird Paradise) banqueting to international standard.

\xc2\xb7 To do daily inspections for cleanliness and safe working conditions by using a walk-through checklist. Follow up action should be done on detective and substandard items.

\xc2\xb7 To plan and organize the staffing, administrative and logistics on forthcoming Banquet and events function base on the forecast for the three parks.

\xc2\xb7 To enforce adherence to prescribed service procedures, correcting any deviations through constant on-the-job training and counselling.

\xc2\xb7 To enforce courtesy and efficiency.

\xc2\xb7 To directly supervise all aspects relating to operations.

Job Requirements

\xc2\xb7 Diploma in Tourism and Hospitality, or Certificate in F&B Operations.

\xc2\xb7 Minimally 3 years banquet experience in hotel environment.

\xc2\xb7 Excellent written and oral communication skills.

\xc2\xb7 Execute a successful banquet event by leading the team in ensuring good food quality and excellent guest services.

Specialization : Food and Beverage
Type of Employment : Permanent
Minimum Experience : 3
Work Location : Singapore Zoo

Mandai Wildlife Reserve