Job Description

What the role is:The Assistant Dean (Training) will lead and oversee a team of Senior Learning Facilitators and
Learning Facilitators to ensure effective design and delivery of NACLI's training courses and
programmes.His/her scope will include managing stakeholders, assessing learning needs, planning, designing, developing, facilitating, contextualisation and evaluating learning effectiveness of training courses and programmes for the PA staff, grassroots leaders and other participants to build a growth mindset and enhance their knowledge and skills so that they can (i) better support PA's role in bringing people together and bringing people and Government closer, and (ii) contribute more meaningfully and effectively to the community building process in Singapore.He/she will provide support and advice to the Dean and Vice-Dean on all matters pertaining to both synchronous and asynchronous training courses and programmes, including regular review of competencies in their own areas of specialisation.Training for PA Staff and Grassroots Leaders (GRLs)

• Provides training consultancy services to PA Divisions, including GCD Office and its grassroots organisations (GROs) to customise and contextualise training packages to enhance the PA staff and GRLs' core competencies in support of PA's roles in enhancing people-to-people (P-P), people-to-government (P-G) and government-to-people (G-P) engagement;

• Conducts face-to-face, virtual and blended training courses/workshops and other experiential- based activities, including customised ones, for PA staff and GRLs to develop and enhance their knowledge and skills in the core competencies in P-P, P-G, G-P and community leadership so as to serve the community more effectively;

• Facilitates and encourages a growth mindset in PA staff and GRLs towards continuous learning and better change management; and

• Translates relevant PA knowledge and concepts into appropriate teaching materials and incorporates them into the contents of modules and programmes.

Management and Organisation of Training Programmes

• Develops and contextualises training materials, including e-learning coursewares, facilitator's guides, learners' guides, and training aids such as digital interactive media, PowerPoint slides, videos, etc;

• Applies and integrates learning technology innovations in curriculum or programme development to enrich learners' experience;

• Manage accreditation, assessments and certification processes for curriculum and courseware Materials;

• Recommends action plans to improve NACLI's training programmes to better meet the current and future expectations and needs of its stakeholders, including

(i) Regular reviews and evaluation of existing NACLI's training programmes; and
(ii) Design and development of new training programmes;

• Works closely with PA Divisions and/or GRCs and constituencies as the account manager to design and coordinate training plans;

• Initiates, plans and conducts field research such as surveys, focus group discussions and observations of grassroots activities to obtain the primary data needed for teaching materials and literature review so as to enhance NACLI's training courses and programmes;

• Develops and reviews the organisational and role-specific capabilities frameworks, and guides the Senior Learning Facilitators in the review and development of competency frameworks and training roadmaps for PA staff and GRLs;

• Coordinates with NACLI's Training Administration and Operations department and PA Divisions to ensure that administrative and logistics support are efficiently and sufficiently provided so as to create a conducive environment for training;

• Assists in conducting regular safety checks and audits to ensure that the training facilities, especially the outdoor teambuilding equipment, are in good working order and safe for use;

• Coordinates and implements NACLI projects for staff and GRLs, such as workshops, ad-hoc projects etc, to enhance their learning;

• Updates training matters at Staff and Training Operations and Coordination meetings;

• Works in taskforces and project teams to enhance NACLI's training quality; and

• Coordinates and facilitates other organisational learning initiatives in the PA.

Management of Teams

• Supervises and coaches the Senior Learning Facilitators and Learning Facilitators to ensure that

(i) work assigned are carried out effectively and timely; and(ii) quality training is provided for NACLI's stakeholders;

• Develops team members through ongoing coaching, mentoring, learning and career discussions;

• Conducts regular performance review for team members.

Training for Other Community Partners

• Provides training consultancy to government agencies, educational institutions and other organisations to design and conduct training programmes so as to enhance their effectiveness in engaging the community and supporting PA's initiatives for better P-P, P-G and G-P

GRC / Division Account Managers (GAMs / Divisions)Works with PAHQ Divisions, Group Constituency Director (GRC) Offices, Constituency Office (CO)

• To identify training needs and gaps before recommending targeted, relevant and timely training interventions to address the training needs; build operational capabilities to achieve PA goals;

• To work with PAHQ Divisions, GCD Offices and COs to adopt a growth mindset and promote Self and Team learning initiatives such as Communities of Practices (CoPs) to strengthen PA Knowledge and operational capabilities and build a PA wide learning culture at the workplace and GROs.

Requirements:Desired Education:

• Professional qualifications in Adult Learning, Training & Development, or Social Sciences

• Possess strong writing skills

Minimum Experience:

• 5 years' experience in a management or training environment

• Possess a good knowledge of the community and social

development sectorsDesired Experience:

• Possess practical knowledge and relevant experience in the

community and social development sectors

• Possess practical knowledge and relevant experience in facilitating

adult training, courseware development and/or learning technology design and implementation

• Demonstrate forward-looking and innovative mindset, as well as strong tech orientation to experiment with and facilitate learning of the future

Others:Possess strong presentation and communication skills.This position may require staff to work on weekend when there is a job assignment.Only short listed candidates will be notified. Successful candidates will be given a 3 year contract position in the PA on a perm estab.About People's Association:The People's Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.

People's Association