Job Description

Job Responsibilities

• Plan and undertake scheduled preventive maintenance tasks
• Develop and enhancement of Preventive Maintenance equipment checklists for Enterprise Network, Server, Storage and UPS System
• Perform the preventive maintenance by following PM checklist for functional checks, health checks at Clients\' premises
• Perform basic equipment break-fix during preventive maintenance windows when required
• Perform vulnerabilities equipment patching activities
• Carry out basic troubleshooting, minor repair for IT enterprise products
• Prepare preventive maintenance documentation for submission
• Record and report equipment failure discovered during the preventive maintenance cycle (scope creep)

• Diploma or Degree in Computer science / IT / Engineering or equivalent
• Good technical skills in engineering, computer and IT systems, and preferably in network, systems or storage technologies as well
• Preferably with good knowledge in any of the following areas:

• Enterprise Network products/solutions: Cisco/Alcatel Switches/routers, wireless link controller, etc
• Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.
• Network Appliances based: Microsemi NTP Server, F5, Email Gateway
• Operating systems: Windows and UNIX systems
• Knowledge in ITIL processes and framework
• CCNA / CCNP highly preferred
• Ability to engage external stakeholders to resolve site issues
• Highly motivated and self-driven to complete assigned tasks with limited resources and tight schedule
• At least 2 years of working experience in project management or service delivery role
• Able to handle complex technical challenges and different groups of users and external vendors
• At least 3 years of experience with successful track record in maintaining large scale IT infrastructure for Government related agencies
• Excellent communication and interpersonal skills, with the ability to work well at all levels
• Able to work flexible hours especially during after-office hour for scheduled maintenance windows, if required
• Possess strong analytical skills with positive attitude
• Work location: Jurong East
• Singaporeans only

ST Engineering