Job Description

Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.
Our sustainable project design and green efforts have earned it numerous accolades including 'World's Leading Green City Hotel, 2024' title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections
The Role

• Managing and organizing all Business Applications, Databases and Messaging System of the property in accordance to the established procedures issued by the Management and the industries best practice processes.
• Develop and spearhead the hotels' IT infrastructure and support the extensive operation systems and network.
• Monitor the operational efficiency of the hotel IT systems and take appropriate remedial measures to correct systems inadequacies, etc.
• Source, evaluate and recommend IT systems for purchase and upgrade.
• Review and negotiate hardware/software maintenance contracts and software licensing with IT suppliers.
• Assist to operate a responsive IT support service to all IT users, which addresses systems problems /failures.
• Assist in managing all associated activities in respect of IT systems changes thereby promoting seamless changes and minimizing disruptions to operations.
• Educate IT users on correct usage of IT systems and associated IT supplies and accessories to minimize systems failure.

• Minimum of 5 years of IT experience, preferably hospitality industry.
• Diploma in Information Technology or Business Studies.
• Proficiency in Windows Operating System, and Hotel Related Business Applications (e.g. Opera, Micros Simphony)
• Good knowledge of multi property emails, websites, DNS and CISCO networks.
• Excellent communication skills (oral and written).
• Customer oriented.