Job Description

Job description

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Assistant Manager Banking Production Order.

Principal Responsibilities

• Ensure Orders and Requests received by the Bank are addressed and fulfilled in a timely manner
• Ensure that queries from other LOB directed to the LEA team are promptly and properly handled
• Ensure that all information, requests and Bank replies are documented properly with a clear audit trail
• Deal with enquiries from colleagues from LoB in a professional and responsive manner
• Deal with external enquiries if required, in a professional manner, providing them with appropriate information, referring to management where necessary
• Ensure performance meets the requirements of any relevant service level agreements and at all times, adheres to Group and Regulatory policies
• To be stationed at the spore police force to fight scam
• Generate ideas to improve team efficiency

Requirements

Requirements

• Min University degree
• Both spoken and written communication skills
• Ability to work independently
• Strong organizational and analytical skills
• Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix
• Prior regulatory or law enforcement investigations experience advantageous
• Strong in MS Office, especially Excel with basic information technology knowledge

To be considered for this role, the relevant rights to work in Singapore is required.

You\xe2\x80\x99ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC