Job Description

Job PurposeReporting to the Section Head of Commission & Benefits Team within Agency & FA Operations (AFO), you play a critical role in overseeing the debt recovery process and to follow up closely with the ex-representatives on settling their outstanding amount owed to the company.The Job\xc2\xb7 Oversee the administration of debt recovery of financial representative with outstanding balances.\xc2\xb7 Liaise with the financial representatives on prompt settlement of outstanding balances owed to company and/or negotiate on a repayment schedule (if necessary).\xc2\xb7 Act as liaison officer with external stakeholders such as legal firms and debt recovery vendors on the debt recovery.\xc2\xb7 Review the effectiveness of legal firm, debt recovery vendor and/or the process.\xc2\xb7 Prepare the Receivable Aging report and follow up closely on the outstanding.\xc2\xb7 Ensure accurate and timely reporting on debt recovery progress to various stakeholders.\xc2\xb7 Recommend provision for doubtful debt in accordance to Finance policy on monthly basis.\xc2\xb7 Conduct Yearly review on the receivables and recommend potential write-off of bad debt.\xc2\xb7 Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.\xc2\xb7 Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.\xc2\xb7 Highlight any potential concerns/ risks and proactively share best risk management practices.\xc2\xb7 Handle any other adhoc assignments as directed by Head of Agency & FA Operations.QualificationsOur Requirements\xc2\xb7 Minimum Degree qualification from a recognized institution;\xc2\xb7 Preferably at least 2 years of relevant work experience in the debt recovery;\xc2\xb7 Good understanding about the court proceeding, type of legal actions and ability to support the external lawyer in their queries or request for information;\xc2\xb7 Must be meticulous, capable in monitoring the debt status closely, recommend the next course of action and to provide for doubtful debt or write-off as bad debt.\xc2\xb7 Proficiency in MS Office Applications (Excel, Word & PowerPoint).\xc2\xb7 Possess good interpersonal and communication skills.\xc2\xb7 High level of integrity, take accountability of work and good attitude over teamwork.\xc2\xb7 Take initiative to improve current state of things and adaptable to embrace new changes.About Great EasternEstablished in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people\xe2\x80\x99s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Great Eastern