Job Description

What the role is:Ranked top 20 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2024.The Assistant Communications Manager (Web) oversees the daily operation of SP's corporate website. The candidate will support the web team in content management, ensuring accuracy and consistency, coordinating with stakeholders, and managing web vendors for updates and campaign pages. It also involves website administration, user support, and IT-related tasks such as troubleshooting, training of S&D web editors, and procurement tasks. Lastly, the candidate will also support the team in analyzing website data to improve and enhance SP's online presence.What you will be working onResponsibilities:-

• Website Content Management

• Create or adapt content for website in line with organisation strategy
• Ensure consistency in design and content across the website
• Work with internal stakeholders to ensure all content on the SP Website is accurate, current and updated
• Manage web vendor for the creation of campaign webpages for corporate event

• Website Administration and IT support

• Day-to-day administration of the SP Website including creation/deletion of user accounts and troubleshooting user account-related issues
• Provide support to internal stakeholders for website-related queries, including organising training sessions to ensure all stakeholders are up-to-date on best practices
• Manage web vendor to work on Service Requests from the various schools and departments (evaluate feasibility, budget, timeline, etc.)
• Assist in procurement processes

• Web Traffic Analysis for actionable insights

• Support the team to analyse the impact of paid campaigns in driving traffic to the website
• Monitor website analytics data (WOGAA, Google Analytics, GTM) and provide timely updates to management, with actionable insights to improve the SP Website user experience

• Support other administrative duties where required

What we are looking forRequirements:-

• Diploma/Degree in Communications, Marketing, Advertising or related fields
• 3-5 years of experience working on websites that use enterprise-level content management systems eg: Sitefinity, Sitecore or Drupal
• Knowledge on User Interface and User Experience design and best practices will be advantageous
• Proficiency in basic website coding will be advantageous eg: HTML, CSS, Javascript
• Proficiency in data analytics will be advantageous eg: Google Analytics
• Proficiency in basic image editing software will be advantageous eg: Adobe Photoshop

Applicants who require work passes need not apply for this position.Successful candidate will be offered contract (renewable) on a semestral basis.Closing date: 02 March 2025If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.About Singapore Polytechnic:As Singapore's first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.

Singapore Polytechnic