Assistant Manager, Human Resource Shared Services
Singapore, Singapore
Job Description
About Us
NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics, and a family medicine clinic
We are seeking a dynamic and driven Assistant Manager to join our Human Resources team. In this role, you will have the unique opportunity to work closely with HR Business Partners, Talent Acquisition and Learning & Development to assist and support in HR related functions of the assigned business division. As a critical member of our team, you will be responsible for managing the day-to-day operations of our shared services centre to ensure that deliverables and service levels are met. We are looking for a candidate who is passionate about Human Resources, has strong problem-solving skills, and thrives in a fast-paced and dynamic environment. If you are a team player who enjoys building relationships and takes pride in delivering high-quality results, then we want to hear from you!
- Manage the day-to-day operations of the shared services centre to ensure deliverables and service levels are met.
- Support key HR processes including but not limited to on-boarding, employment contract and work pass renewal, license registration, benefits administrations and off-boarding processes.
- Serve as an escalation point for key stakeholders to resolve complex issues for team members
- Support the development and maintenance of standard procedures that ensure execution of HR Operations related process according to requirement
- Foster teamwork, coach, and provide effective feedback within the HRSS team so that they could continuously improve on service delivery and the handling of complex issues independently.
- Participate in ad-hoc HR projects and other related assignments, assist in annual HR activities where required
Qualifications
- Minimum Diploma or Bachelor\xe2\x80\x99s Degree in Human Resources or Business related qualification.
- At least 1 year of relevant experience in HR Shared Services
- Good knowledge of Singapore employment laws, regulations, market practices
- Good communication and interpersonal skills
- Take initiative to propose solution on work issues
- Able to manage high volumes, work under tight timelines and respond positively to changing priorities
- Experience in SuccessFactors system is an added advantage
- Familiar with Google workspace collaborative tools
Other Information
- IHRP-CP Certification
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Job Detail
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Job IdJD1315400
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned