Job Description

• System Management, Administration, Compliance and Support
• Proactively manage and maintain Systems and services to maintain a 24x7x365 uptime in accordance with SLA.
• Develop and implement project plans, risk assessments and contingency plans.
• Maintain best practices on managing systems and services across all environments in accordance with compliance policies.
• Fault diagnosis, analysis and of logging information for reporting of performance exceptions
• Proactively monitor system performance.
• Review or propose remediation solutions to address vulnerabilities identified and ensure the solutions are implemented in accordance to organizational policies.
• Collaborate with other teams and team members to develop ways to improve the stability, security, efficiency, and scalability of the environment
• Manage, coordinate, and implement software upgrades, patches, hot fixes on infrastructure managed.
• Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance as part of the rotational duty support team.
• Maintain proper documentation according to organizational policies and practices.
• Maintain inventory and asset configuration documentation
• Support audit and compliance activities.
• Generate periodic reports according to organization practices.
• Perform change and release management activities according to organization practices.
• Coordinate / Perform Level 1,2 and 3 support and service provisioning requests.
• Liaise with vendors, internal stakeholders and/or customers to identify troubleshoot, and resolve issues.
• Support other IT related activities when required.
• Min 1-year relevant working experience in managing Solaris environment with Oracle T-series (e.g. T-5, T-7) servers, and Oracle Private Cloud Appliance (e.g. X9-2)
• Willing to stretch and learn other skillsets such as VMWare and Linux for systems that the team may be supporting
• Good general knowledge of IT infrastructure including network, storage, servers and middleware (including, but not limited to Oracle Weblogic, IBM MQ, Apache Web, Solaris Sun Cluster).
• Good analytical and problem resolution skills

ITCAN