ITCAN

Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes Leading the Service and Technical delivery teams in day to day operations matters and ensuring services are delivered…

Responsiblities :1. At least 2 years IT Service Desk experience or,2. At least 1 year in IT Remote Support experience or,3. At least 1 year IT Onsite/Desktop Support Experience Perform troubleshooting for client platform related problems Support Windows OS, office…

Support and deploy networks infrastructure Configure and install software, servers, routers and other network devices Monitor network performance and integrity Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure Automate tasks and monitor their effectiveness Maintain…

Payroll Admin Executive (Junior)Job DescriptionPosition Summary:A Payroll Admin Executive (Junior) is responsible for supporting payroll processing and administrative tasks to ensure employees are paid accurately and on time. This role involves data entry, verifying records, resolving payroll queries, and maintaining…

Administrative duties Maintain relevant project data in various systems Track projects and providing documentation Assist in data reports and analysis Offer suggestions to improve efficiencies ITCAN

Desktop Support through remote access Coordination with clients and customer regarding their problems Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops…

Support and deploy networks infrastructure Configure and install software, servers, routers and other network devices Monitor network performance and integrity Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure Automate tasks and monitor their effectiveness Maintain…

Direct ResponsibilitiesAs a team member of APS , he/she will: Provide L1/L2 Application support to end users Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures Provide a high level of customer services and…

Lead & Support in the development of cloud infrastructure solutions. Management of Cloud infrastructure set up & implementation projects. Specialize in the best practice design, operations, and support of private/public/hybrid cloud infrastructure including Network, Storage, Compute and Security. Provide detailed…

Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops. Desktop Support through remote access Coordination with clients and customer regarding…

Manage and monitor the database storage, database space utilisation, table extents and growth, and alert or report to the Customer on potential performance or capacity issues, or bottlenecks with recommendations; Setup and manage the users accounts, access rights, privileges, roles…

Position: Level 1 System EngineerBudget: 2200 2500+shift allowanceMandatory Skills Model Based System EngineeringPreferred Skills System Engineer Infra monitoring Refer JD(Excluding waiting time Education Verification & Work Pass Approval)Details of working hours 12 hours (2 days works and 2 days off,…

Reconciliation, preparation, and lodgment of monthly and quarterly BAS Process external, internal invoices, payments with accurate coding. Ensure integrity of outgoing payments and cash flow. Work to resolve vendor issues promptly and courteously. Reconcile transactions with statements. Maintains accounting ledgers…

Extensive experience as a Business Analyst. Proficiency in requirements gathering, business process analysis, modelling, process mapping, and information analysis. Experience mapping business requirements to product functionality, identifying gaps and opportunities. Demonstrated ability to provide a holistic, human centred approach to…

Job Description & RequirementsOperation Hour Staggered 8.5hr Shift xe2x80x93 Between 7.30am to 7.30pm (SGT) All deliverables and correspondence be written in readily comprehensible English Language. The Service Desk representatives shall be proficient in written and spoken English to provide instructions,…

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customerxe2x80x99s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring,…

Responsible for the overall supply chain management. organizing and monitoring storage and distribution of goods. Strategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle Liaise and negotiate with suppliers, manufacturers, retailers and…

Roles & Responsibilities:The Site Reliability Engineer (SRE) combines software development and system engineering to build and run distributed solutions in a secured multi tier heterogeneous environment to safeguard, provide and continuously improve the software and systems behind the organization\xe2\x80\x99s cloud…

Job Description for Applications SupportAs an Applications Support staff, your primary responsibility is to ensure that the projects\xe2\x80\x99 softwareapplications are functioning properly and meeting business requirements. You will work closely withvendors, business users, and other IT teams to troubleshoot issues…

Job Title: Senior Software EngineerWe are looking for a full time Full Stack Developer with comprehensive knowledge on Node.js andReact.js to join the Digital Solutions team. The candidate must have a strong focus on front end andback end development and…

We are seeking a knowledgeable Application support and QA engineer to monitor and maintain theefficiency of our software applications. The ideal candidate must have a strong background in full stackweb technologies preferably React and Node JS.Job Description Coordinate with the…

Job Description & RequirementsCloud engineer with level 2/ level 3 experienceAWS/AZURE/TerraformIaCI2CCICD \xe2\x80\x93 InfraGCCWith Day 1 + Day 2 and customer facing expMin 5 yrs expWork location: Bedok Design, develop, and deploy modular cloud based systems Develop and maintain cloud solutions…

Job Description for Applications SupportAs an Applications Support staff, your primary responsibility is to ensure that the projects\xe2\x80\x99 softwareapplications are functioning properly and meeting business requirements. You will work closely withvendors, business users, and other IT teams to troubleshoot issues…

Job Description Responsibilities: Create a strategy for establishing a secure and well managed enterprise environment in Azure Configure and manage Virtual Network in Azure, establish our core services in the VNET, enable Azure to serve as a part of network…

Responsible for the overall supply chain management. Organizing and monitoring storage and distribution of goods. Strategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle Liaise and negotiate with suppliers, manufacturers, retailers and…

Perform real time hardware & applications monitoring and response Perform 1st level of troubleshoot to allow resolution of the ticket within contractual duration Monitor applications, systems, devices, facilities and infrastructure according to standard procedure Perform data backup and tape operations…

Logistics Manager Responsibilities: Overall supply chain management: Organize and monitor storage and distribution of goods. Strategically plan and manage: Logistics, warehouse, transportation, and customer services. Direct and optimize order cycle: Liaise and negotiate with suppliers, manufacturers, retailers, and consumers. Keep…

Perform end user IT Support Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with…

Logistics Manager responsibilities include: responsible for the overall supply chain management. organizing and monitoring storage and distribution of goods. Strategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle Liaise and negotiate with…

Perform real time hardware & applications monitoring and response Perform 1st level of troubleshoot to allow resolution of the ticket within contractual duration Monitor applications, systems, devices, facilities and infrastructure according to standard procedure Perform data backup and tape operations…

Min 8 + years\xe2\x80\x99 experience in SoftwareAG WebMethods Middleware technologies. Good development and L3 support experience in WebMethods component Integration Server/MWS/MFT/Universal Messaging. Good exposure in UNIX, Linux scripting. Good exposure in Core Java and Oracle /PLSQL Knowledge of SDLC, Agile/Scrum/Kanban…

Cloud engineer with level 2/ level 3 experienceAWS/AZURE/TerraformIaCI2CCICD \xe2\x80\x93 InfraGCCWith Day 1 + Day 2 and customer facing expMin 5 yrs expWork location: Bedok Design, develop, and deploy modular cloud based systems Develop and maintain cloud solutions in accordance with…

Perform end user IT Support Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with…

Job Responsibilities Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries\xcd\xbe Fulfillment follow through on case handling and with customers. Ensure group compliance & control standards are observed and met in the execution of customers\xe2\x80\x99 enquiries, transaction…

Responsible for the overall supply chain management. organizing and monitoring storage and distribution of goods. Strategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle Liaise and negotiate with suppliers, manufacturers, retailers and…

Job Title: Site reliability engineerLocation: SingaporeRoles & Responsibilities: The Site Reliability Engineer (SRE) combines software development and system engineering to build and run distributed solutions in a secured multi tier heterogeneous environment to safeguard, provide and continuously improve the software…

Qualifications and Experience: Experience in the banking industry. 5 10+ years and above experience in IT Software Development industry. Other Value added Competencies: Working in Agile / Scrum methodology. Functional knowledge: General knowledge about Wealth Management banking. Ability to create…

Job Description & RequirementsCandidates Open for Shift can applyBrief Job Description Position SummaryThe 1st level remote support is required to provide 1st level troubleshooting to users\xe2\x80\x99 queries/incidents received (regardless of source in a professional and timely manner)Key Responsibilities & Results1…

Job Description & RequirementsBudget 6000 $ 7500$Location: bedokINFRA EUCD with Techrefresh knowledge/experienceProject ManagerPrimary PurposeThe Project Manager is responsible for the managing and implementing of large scale IT projects with quality, within scope and to ensure deliverables are on time and…

Min 2 yrs. of SD agent working experienceGood Laptop/Desktop troubleshooting skillsetsExcellence customer handling skillsExcellence communication skillsFurnish and submit timely updates to customers on the status of outstanding issues within targeted Service LevelMaintain ownership of cases and follow up on reported…

ResponsibilitiesServe as an integrator between business needs and technology solutions, helping to define and create solutions to meet user needs.Core Responsibilities\xc2\xb7 Define and maintain the product vision & roadmap\xc2\xb7 Manage, Refine and prioritize the product backlog on the long run\xc2\xb7…

Qualifications and Experience: Experience in the banking industry. 5 10+ years and above experience in IT Software Development industry. Other Value added Competencies: Working in Agile / Scrum methodology. Functional knowledge: General knowledge about Wealth Management banking. Ability to create…

JOB DESCRIPTION:1. Strong knowledge in Java, J2EE, spring, spring boot, Soap, Rest services2. Good Understanding of Architecture, design patterns.3. Working proficiency in development and tool sets like Git/Bit bucket, Jira, Jenkins4. Good knowledge in OCP, Oracle/MySQL/Postgress, JBoss, Unix utilities5. Understanding…

JOB DESCRIPTION: * Expert level knowledge of Java/J2EE/React.js technologies Strong understanding of full stack architecture and design principles Proficiency in Spring Boot and RESTful API development Advanced experience with state management in React (e.g., Redux, Context API) Good understanding in…

Qualifications and Experience: Experience in the banking industry. 5 10 years and above experience in IT Software Development industry. Other Value added Competencies: Working in Agile / Scrum methodology. Functional knowledge: General knowledge about Wealth Management banking. Ability to create…

Job Description & RequirementsManage application jobs, and provide instructions to Level 1 Application Operations team for jobs recovery/executionPerform Operational Requests (e.g. adhoc batch file execution, SFTP authentication and authorization, sanity checks after server maintenance activities, etc)Knowledge and understanding about application…

Responsibilities Project estimation, resource capacity plan and project actual control. Develop Project Work plan or WBS for delivery monitoring and control. Responsible for project team\xe2\x80\x99s coordination (regular follow up meetings) and communication with Sponsors (SteerCo preparation & presentation). Define milestones…

Manage application jobs, and provide instructions to Level 1 Application Operations team for jobs recovery/execution\xc2\xb7 Perform Operational Requests (e.g. adhoc batch file execution, SFTP authentication and authorization, sanity checks after server maintenance activities, etc)\xc2\xb7 Knowledge and understanding about application architecture…

Java Developer4 8 yearsJOB DESCRIPTION: * Strong knowledge in Java, J2EE, spring, spring boot, Soap, Rest services Good Understanding of Architecture, design patterns. Working proficiency in development and tool sets like Git/Bit bucket, Jira, Jenkins Good knowledge in OCP, Oracle/MySQL/Postgress,…

Budget 6000 $ 7500$Location: bedokINFRA EUCD with Techrefresh knowledge/experienceProject ManagerPrimary PurposeThe Project Manager is responsible for the managing and implementing of large scale IT projects with quality, within scope and to ensure deliverables are on time and conform to processes…

Responsibility of / Expectations from the Role: Stakeholder management. Providing necessary details to the onsite lead for creation of customer reports Maintenance of support documents Discuss with business users for any new interface requirements and propose a solution Must Have:…

Job Summary: As a Project Coordinator, you will play a crucial role in coordinating all operations and projects related matter with various team. You will work closely with internal and external stakeholders to ensure reports and requests are delivered on…

Job Description & Requirements Perform end user IT Support Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of…

Job Title: Network Security Engineer Job Overview: We are in search of a highly skilled AI OPS / Network Security Engineer to manage and enhance our network infrastructure\'s security. The successful candidate will be responsible for the design, implementation, and…

Candidates Open for Shift can applyBrief Job Description Position SummaryThe 1st level remote support is required to provide 1st level troubleshooting to users\xe2\x80\x99 queries/incidents received (regardless of source in a professional and timely manner)Key Responsibilities & Results1 Provide First Call…

Image Creation and Management: Develop, deploy, and maintain standardized Windows 10/11 images for endpoint devices across the organization, ensuring optimal performance and stability. OS Deployment: Configure, troubleshoot, update, and maintain global OS Deployment variants on SCCM. Security Compliance: Ensure that…

Direct Responsibilitieso Proactively communicate and collaborate with external and internal third parties to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)o Define…

Job Description & Requirements Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops. Desktop Support through remote access Coordination with…

Main Scope & Responsibilities:Scope of project(s) Core Banking Platform, Corporate Actions, Settlements and Payments, Reconciliation systems Transversal topics involving other domains, with an impact on Core Banking platform. Responsibilities and skills required: Proactively communicate and collaborate with external and internal…

Job Description & Requirements Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support…

Job Description & Requirements Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer IT END USER SUPPORT IS MANDATORY Troubleshooting the PC\'s, LAPTOPS, PRINTERS, Responsible for troubleshooting in Operating system Managing and updating Windows patches…

Budget 4500$Location:BedokJob Description Responsibilities: \xe2\x80\xa2 Create a strategy for establishing a secure and well managed enterprise environment in Azure \xe2\x80\xa2 Configure and manage Virtual Network in Azure, establish our core services in the VNET, enable Azure to serve as a…

Budget 4500$Location:BedokJob Description Responsibilities: \xe2\x80\xa2 Create a strategy for establishing a secure and well managed enterprise environment in Azure \xe2\x80\xa2 Configure and manage Virtual Network in Azure, establish our core services in the VNET, enable Azure to serve as a…

Command Center OperatorBasic Salary 3,500.00 3,800.00Job Main Duties/ResponsibilitiesCommand Center Operator Responsibilities: Monitoring of all systems, applications and network infrastructure events using the monitoring tools. Analysis of incidents based on event management matrix. Escalating incidents to Level 2 support engineers where…

Command Center OperatorBasic Salary 3,500.00 3,800.00Job Main Duties/ResponsibilitiesCommand Center Operator Responsibilities: Monitoring of all systems, applications and network infrastructure events using the monitoring tools. Analysis of incidents based on event management matrix. Escalating incidents to Level 2 support engineers where…

Mandatory Skills Possess a degree in Computer Science/Information Technology or related fields. Financial services industry experience in Asset Management is preferred. Possess working experience as a senior/lead business analyst for analytics projects in Asset Management. Skillsets (Good to have) Experience…

ITCAN PTE LTD is a pioneering technology solutions provider headquartered in Singapore, with a global footprint that spans across diverse industries. With a profound commitment to innovation and excellence, we empower businesses to navigate the digital landscape with confidence. ITCAN…

Job Responsibilities Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries\xcd\xbe Fulfillment follow through on case handling and with customers. Ensure group compliance & control standards are observed and met in the execution of customers\xe2\x80\x99 enquiries, transaction…

Responsibilities : Work in partnership with the respective platform leads and partners in management, tracking and reporting of Build and Operate financials.Support development effort charge out to projects\xc2\xb7 Work closely with managers in preparation of resource supply & demand.\xc2\xb7 Extract…

Job Title: SAP ABAP MM Techno functional consultant.Job Summary:We are seeking an experienced SAP ABAP with MM functional to join our team. As an SAP technofucntional, you will be responsible for designing, developing, and implementing SAP solutions using ABAP programming…

Job Description & Requirements Support and deploy networks infrastructure Configure and install software, servers, routers and other network devices Monitor network performance and integrity Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure Automate tasks and…

Mandatory Skills Responsibilities : 1. Knowledge on IAM and strong background in OIDC, OAuth2, SAML, Kerberos and LDAP.2. Knowledge on OpenShift, Kubernetes, and API (good experience in using Postman and curl command).3. Basic knowledge on computer networking, IP address, NAP.4.…

Job Description: Customer Service Executive1. Supporting and ensuring timely and accuracy of submission of tender bids/quotations which including internal coordination with internal teams and finance files.2. Ensuring proper tracking of POs/LOAs received and timely submission of project documents/reports and checklist…

Job Description & RequirementsJob Title: SAP ABAP MM Techno functional consultant.Job Summary:We are seeking an experienced SAP ABAP with MM functional to join our team. As an SAP technofucntional, you will be responsible for designing, developing, and implementing SAP solutions…

Job Title: Application Support Engineer (Java/J2EE) Location: Changi Business ParkWe are seeking a dynamic Application Support Engineer with expertise in Java/J2EE, Unix, and SQL to provide support for web applications and batch jobs. The ideal candidate should have a strong…

Lead, Manage and provide onsite support Incident and problem resolution of end user stations Administration and Configuration of end user devices End user device hardening and lockdown Handle laptop Re imaging incidents Moving PCs and Devices within same premises Guide…

Job Description & RequirementsA COBOL developer specializes in the COBOL (Common Business Oriented Language) programming language, which is primarily used in business, finance, and administrative systems. Despite being one of the oldest programming languages (developed in the 1950s), COBOL is…

A COBOL developer specializes in the COBOL (Common Business Oriented Language) programming language, which is primarily used in business, finance, and administrative systems. Despite being one of the oldest programming languages (developed in the 1950s), COBOL is still widely used…

Responsibilities : Work in partnership with the respective platform leads and partners in management, tracking and reporting of Build and Operate financials.Support development effort charge out to projects Work closely with managers in preparation of resource supply & demand. Extract…

Working hours details:Mon Fri (shift rotation) 7:00 AM 4.30 PM 8:00 AM 5:30 PM 9:00 AM 6:30 PM 10:00 AM 7:30 PM Work Location: either Ang Mo Kio or Bedok.1.Provide First Call Resolution (FCR) technical support via phone and email.…

Job Description & RequirementsLevel 2 IT Support Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step by step instructionsConduct remote troubleshootingTest alternative pathways until you…

Job Description & Requirements Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer IT END USER SUPPORT IS MANDATORY Troubleshooting the PC\'s, LAPTOPS, PRINTERS, Responsible for troubleshooting in Operating system Managing and updating Windows patches…

Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support…

Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support…

Level 2 IT Support Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step by step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize…

Location \xe2\x80\x93 1) 7 Bedok S Rd, Singapore 469272 or2) 5 Ang Mo Kio Street 62, Singapore 569141 Desk support hour 7:30am to 7:30pm Monday to Friday, 7am to 2pm on Saturday Working Hour Monday to Friday: 8.5hr. Staggered between…

Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support…

Conduct independent or third party reviews and manage SLA compliance. Maintain and update diagrams for DC/cage layout, network and power cabling, and asset inventory. Forecast, plan, and manage monthly expenses. Handle incident documentation, contract changes, and renewals. Oversee asset tagging,…

Working hours details:Mon Fri (shift rotation) 7:00 AM 4.30 PM 8:00 AM 5:30 PM 9:00 AM 6:30 PM 10:00 AM 7:30 PM Work Location: either Ang Mo Kio or Bedok.1.Provide First Call Resolution (FCR) technical support via phone and email.…

Conduct independent or third party reviews and manage SLA compliance. Maintain and update diagrams for DC/cage layout, network and power cabling, and asset inventory. Forecast, plan, and manage monthly expenses. Handle incident documentation, contract changes, and renewals. Oversee asset tagging,…

Job Description for Senior Desktop Support EngineerPrimary PurposeThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you…

Job Description & Requirements Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer IT END USER SUPPORT, Troubleshooting the PC\'s, LAPTOPS, PRINTERS, Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops…

Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer IT END USER SUPPORT IS MANDATORY Troubleshooting the PC\'s, LAPTOPS, PRINTERS, Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.…

Roles and Responsibility:The suitable candidate will join a team of engineers and operations specialists enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment and operations.Key responsibilities Drive the automation and integration…

Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support…

Job Description & Requirements1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver…

Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support…

\xc2\xb7 Experience in the WOG environment.\xc2\xb7 Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices \xe2\x80\x93 Windows and Apple Platforms\xc2\xb7 Escalate and work with second or third level support/third party vendor on resolution of problem when necessary\xc2\xb7…

Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance, support…

SOC Cloud Monitoring Resources * Act as Incident first responder for a 24/7 SOC Cloud Operations Monitor security sensors and review logs to identify network anomalies or intrusions Perform initial analysis of security alerts Escalate security incidents using established policies…