Assistant Manager, Operations Integration
Job Description
This role will support the team by managing operational data, develop analytical dashboards, provide insights to strengthen ground operations and decision-making.
Design, build, and maintain Tableau dashboards to support reporting, operational oversight, and performance tracking.
Perform complex data analysis, including data cleaning, transformation, and modelling to generate meaningful insights for management.
Support the development of Concepts of Operations (CONOPS) and forward planning by providing data analysis, operational insights, and scenario-based inputs to inform planner and decision-making.
Maintain and improve the integrity, accuracy, and timeliness of operational datasets across SGD.
Facilitate discussions with Ops leads, Division Leads, and cross-functional teams to review data, surface issues, and align processes.
Present dashboards and insights to management, ensuring clarity, accuracy, and operational relevance.
Coordinate and minute internal meetings related to operational planning, tele-engagement, volunteer management data, and other ongoing initiatives.
Prepare routine and ad-hoc analytical reports for SGD senior management.
Track KPIs, operational pain-points, and trends to support decision-making and continuous improvement.
Job Requirements:
Degree in any discipline with at least 5 years of relevant experience. Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Proficient in data analysis tools such as Tableau and Microsoft Excel (including Power Pivot); knowledge of Python and Power Query is advantageous. Strong communication and presentation skills, good facilitation and coordination skills, Detail-oriented, organised, and able to manage multiple tasks within tight timelines. * Demonstrates initiative, learning agility, and a continuous improvement mindset.
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Job Detail
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Job IdJD1719303
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDowntown Core, S00, SG, Singapore
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EducationNot mentioned