Job Description

The Reliability Office is a new unit set up to:

• implement and drive robust reliability processes/ programme across JurongHealth Campus so as to ensure consistency and lower risk of errors & process failures that can cause harm to patient, staff and the organization.
• assist to drive organizational awareness of best practices and accelerate change to achieve a highly reliable system.

• Review the compliance of operational systems or processes against regulations and/or internal standards through conducting assessments and control testing.
• Pro-active identification of risks and opportunities for improvements as part of the assessments.
• Assess the outcomes / results in meeting the desired quality and safety requirements.
• Follow-up & monitor department\'s implementation plans to ensure compliance and improve process consistency & accuracy.
• Provide regular updates to Senior Management on organization\'s reliability status, risks and opportunities for improvement.
• Build data analytics capabilities to support reviews and dashboards.
• Participate in special reviews and projects, when required.

• A recognised Degree with professional certification such as Certified Internal Auditor (CIA) or Certified Information System Auditor (CISA) or Certified Risk Management Assurance (CRMA).
• Minimum 3 years of Internal Audit experience.
• Prior experience in healthcare sector will be an added advantage.
• A strong team player with good networking and project management skills.
• Possess strong analytical mind, resourceful and able to work independently.
• Self-motivated individual with good interpersonal and communication skills.
• Good knowledge of IDEA, Tableau and other similar data analytical tools.
• Knowledge of internal auditing techniques & standards, ITGC, Computer-Aided Audit Tools (CAATs) and SAP financial software preferred.

National University Health System