Job Description

Assistant Manager, Security You will manage the daily security operations in our Serviced Residence and lead the Security Team to enhance the security and surveillance of the building, ensuring that it adheres to the necessary regulations. You will work with Guest Service, Housekeeping and Engineering Departments and report directly to the Residence Manager.

Responsibilities You will:

• Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
• Review and implement the standard operating procedures (SOPs) and corporate standard and guidelines, ensuring that the department adheres to them
• Comply and maintain service and product audit by Global Operations
• Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness
• Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations
• Promote teamwork and quality service within the team and coordination with the other departments
• Manage the expenses of the department and prepare the annual departmental operating budget and finance
• Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities
• Account for the security, safety and fire safety of the premise including all personnel and assets
• Implement and administer security, safety, loss control, key control and fire safety procedures
• Evaluate and make recommendations to enhance security and fire safety procedures
• Conduct investigations and produce incident reports on accidents including fire, damage, threats and disruption
• Make recommendations on security, safety, fire safety equipment, CCTV, and the installation of such equipment
• Ensure routine maintenance, testing and inspections of fire protection systems
• Assume other responsibilities as designated by the Residence Manager

• At least 5 years of relevant security experience, with at least 3 years in a managerial capacity
• Attained at least a Higher NITEC, WSQ Diploma in Security Management, or an equivalent qualification
• Completed the Fire Safety Manager course by Singapore Civil Defence Force (SCDF)
• Possess a valid individual Security License issued by the Police Licensing and Regulatory Department (PLRD)
• Basic knowledge of security vulnerabilities and preventative measures to assist in the mitigation of these potential risks
• Knowledge in keycard system, Vingcard or Safflock and handling fire protection system
• Ability to write emergency response plans
• Management and supervisory skills