This role offers an excellent opportunity for someone, who is client service focused, highly organized and detail-oriented, to play a key role in the growth of the Outsourcing business unit. Applicants with experience in audit / outsourcing environment would be a plus. This role is pivotal to client experience as you will attend prospect meetings with partners / portfolio managers, drafting proposals, pipeline follow through, complete client onboarding processes, and ensure adherence to risk management policies. You will be a key member of the Business Support Team (BST) with one direct report. Roles & Responsibilities
Managing every element of the Client pipeline.
Arranging and attending prospect meetings / phone calls.
Preparing draft proposals and engagement letters.
Ensure seamless completion of onboarding process.
Ensuring all clients\xe2\x80\x99 acceptance/continuance/interim procedures including conflict checks, AML and KYC are completed.
Ensuring internal and external risk policies such as EP100, EP200 and ACRA Guideline for RFA are rigorously adhered to.
Ensuring our policies and structures remain in compliance with personal data protection laws e.g. GDPR and PDPA and are followed across the Outsourcing team.
Ensuring smooth billing process for Outsourcing Team.
Involved in any other ad hoc projects and related tasks as and when required.
Handling any other coordination role as and when required.
Requirements
Minimum \xe2\x80\x9cO\xe2\x80\x9d Level.
Diploma / Degree holder in Business / Accountancy / Law or Professional Qualification (ACCA / CFA / CIMA / CPA / ISCA) preferred.
Experience in international accounting / professional services firm preferred.
Strong delivery management, enforcement of timely execution and on time delivery.
Excellent communication skills, including spoken and written English, and ability to work across all levels.
Highly organised with the ability to prioritise and manage multiple tasks.
Strong work ethic, positive attitude and effective in fostering good working relationships.
Meticulous, structured and an independent individual.
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