Job Description

:We are looking for a driven and resilient Assistant Manager/Senior Program Consultant to join our Domestic Sales team. As the Assistant Manager/Senior Program Consultant, you will play a key role in driving program success. You\'ll excel in surpassing enrollment targets, optimizing sales conversion rates, and enhancing customer experiences. With proactive strategies and meticulous attention to detail, you\'ll refine marketing tactics, streamline workflows, and contribute to continuous improvement. Collaborate with a dynamic team, drive business growth, and make a meaningful impact in a supportive and innovative environment. Apply now to be part of our success story!THE ROLE: Assistant Manager/Senior Program ConsultantResponsibilities:

• The candidate\'s key performance indicator is to meet and exceed the target enrolment.
• To meet the targeted sales conversion rate, and if it falls short, devise action plans to improve the conversion rates.
• To attend weekly or bi-monthly sales meetings to improve sales enrollment and to communicate and resolve sales and customer issues.
• To attend sales training to improve product knowledge and enhance sales techniques.
• The candidate has to schedule, plan, and run weekly Preview Sessions and attend Open House events or any off-site events that may be held on weekends.
• To review and plan the marketing collaterals and participate in promoting social media campaigns to generate more leads through referrals.
• To work with marketing colleagues to increase lead numbers by reviewing the A and P plans and reviewing and improving ad headlines and copywriting.
• To initiate new product plans or revamp program curriculum or structure and give feedback to the Partnership Relation Team.
• The candidate may need to work with key stakeholders to streamline workflow and digitalize work processes and customer touchpoints, improving work productivity and enhancing customers\' interaction experience.
• Devise strategies and plans with the Sales Director to build the business.
• Ensure work processes adhere to CPE and PDPA regulatory requirements.
• Conduct competitor studies to continuously provide feedback and improve our offerings.
• Candidate has to promote more positive Google reviews as part of their KPI.

Requirements:

• Sales Experience with a proven track record is a must.

Qualifications:

• Candidates must possess at least a Diploma in any field.

Other Information:

• Working Hours: Monday to Friday, 9am 6pm
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Singapore (Central Area Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

About Us:Kaplan is one of the world\'s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 95,000 graduates.We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth.If you are seeking for challenges and enrichment, we welcome you to write to us at : HRSG@Kaplan.com

Kaplan