Assistant Manager

Singapore, Singapore

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Responsibilities:

Responsible to assist the Customer Service Manager in overseeing the daily operations of the Concierge team.
Ensure the smooth operations of all Concierge counters and main lobby experience.
To provide quality service to the tenants, visitors and shoppers.
Aid Management in the handling of conflicts in a timely manner.
Propose manpower deployment to the Customer Service Manager during daily operations and major events and ensure that operations are being carried out smoothly.
Provide on-the-job training to new concierge.

Requirements:

Minimum 5-7 years of concierge, hospitality, or service-related experience.
Must be fluent in English. Other language skills will be a plus.
Must possess outstanding guest service skills, both verbal and written communication skills.
Strong interpersonal and problem-solving abilities.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

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