Job Description

As the Assistant Manager of the company, you shall willingly and diligentlly carry out the duties assigned to you from time to time, including but not limited to the following:

1 Take and schedule reservations

2 Greet and coordinate the seating of guests

3 Recognise the regular guests and highlight to the General Manager about the particular guest\'s preferences.

4 Ensure guests\' requests are not delayed during the operations of in the Restaurant

5 Record and report all guests\' complaints to the General Manager immediately

6 Ensure team briefings are carried out before each service period

7 Ensure that no standing bills stays on the system, and account for all voided

8 Promote the Restaurant establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

9 Ensure that the Waiters and Waitresses in their sections are able to describe the dished for the evening and any extra dishes(specials) properly and are well groomed, properly attired and efficient.

10 Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up off in the Restaurant and connected areas or pantries.

11 Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.

12 Assiting the General Manager in Implementing and developing of training programs.

13 Perform miscellaneous job-related duties as assigned

Business Edge