Job Description

Assistant Manager/Senior Assistant Manager, Academic Programmes Administration (ICT)
Posting Start Date: 25/07/2025
Schemes of Service: Corporate
Division: Academic Programmes Administration
Employment Type: Fixed Term
The Assistant Manager/Senior Assistant Manager will be part of the Infocomm Technology (ICT) team within the Academic Programmes Administration Division. He/She will provide administrative support in the areas listed below.

Key Responsibilities:

Plan and manage the operations of programmes and modules Plan, manage and monitor budgets, expenditure and assets Administer and coordinate timetabling / scheduling of classes, as well as assist in booking of facilities Assist in collation and submission of results, and preparation of reports and presentations Administer procurement processes Organise and manage assessments and events such as briefings, meetings, talks, workshops and dialogue sessions Assist in recruitment processes and publicity support, inclusive of content and materials collation Provide administrative and secretariat support for meetings including minutes-writing Provide guidance and support to students on admission applications, matriculation, module registration, exemptions, examinations, withdrawals, leave of absence, financial assistance, and other administrative procedures. Work closely with counterparts across programmes and divisions Support accreditation matters for related programmes Handle general feedback from students and public Research and analyse for various programme performance indicators to support the roll-out and operational effectiveness of programmes Review and improve work processes Other programme support assignments as required by Cluster, Programme or Head of Division

Requirements:

A degree from a recognized Institute of Higher Learning, or extensive skills or experience in lieu of a degree. Preferably with experience in a similar position/educational environment, with exposure to systems and operational work Meticulous and analytical in information gathering and resource support Proficient in Microsoft Office (Excel, Powerpoint, Word). Good written and communication skills. A highly motivated individual and a good team player. Adaptive, with good monitoring skills and able to perform independently in a fast-paced and dynamic environment. * Familiarity with automation tools, Systems Thinking and Lean Transformation models would be an advantage.