Assistant Officer, Customer Service

Singapore, Singapore

Job Description


This position is for Tanglin Mall, a company under Allgreen Properties Ltd.

  • Manager and handle all customer service-related matters at Customer Service Counter
  • Maintain high level of customer service standards
  • Handle enquiries and feedback from shoppers and tenants
  • Brand ambassador of the mall, promoting Great Rewards loyalty program and related activities
  • Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required
  • Handle administrative duties and any other ad-hoc duties as assigned
  • Min GCE N Level qualification
  • Min 1 year of working experience in relevant customer service role
  • Proficient in MS Office Word, Excel and/or usage of CMS is advantageous
  • Fluent in English
  • Customer-oriented with good communication and interpersonal skills
  • Able to work in fast paced environment and has passion for service excellence
  • Able to work rotating shifts, including weekends and Public Holidays
  • 5 day work week, 2 shifts (Shift 1: 9.30am to 7pm. Shift 2: 11.30am to 9pm)

Kuok (Singapore) Limited

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Job Detail

  • Job Id
    JD1360439
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned