Job Description

Primary Roles * Accountable for the sector Unit P/L of Assigned units * Prepare annual business plan and budget, monthly forecast, and regularly update on the performance. * Analyse results, Primary Roles Accountable for the sector Unit P/L of Assigned units Prepare annual business plan and budget, monthly forecast, and regularly update on the performance. Analyse results, recommend and implement measures required to meet revenue and cost targets as well as service, quality, productivity and safety KPI. Maintain a high level of service, food & beverage in a team-oriented setting. Promote and uphold 'Brighter Cafeteria of Tomorrow' as the iconic showcase cafeteria within Singapore by win-win collaborations with stakeholders and highly leveraging on technologies to boost overall productivity, business performance and drive profitability. Secondary Roles Overall coordinating, organizing, executing and training all Food & Beverage ('F&B') technology's offerings within The Wok People, which involves RFID, QR Ordering, App, Hot boxes pick up so to meet the needs of different segment of stakeholders. Participate in the IT development of the F&B team by identifying the right technologies and leverage best practices to improve productivity, efficiencies, guest satisfaction and staff retention. Participate in the Procurement Circle by identifying the right food and beverage that amplifies the 'Brighter Cafeteria of Tomorrow' to improve guest experience. To participate, coordinate and execute in the project management of ad hoc projects, new concepts, new locations. Job Requirements A Degree, Diploma, Higher Nitec or Nitec in any discipline Individuals with supervisory working experience in service-related industry Strong management skills with the ability to lead and motivate a team Good interpersonal and communication skills at all level Responsible, good organising & problem solving skills, and resourceful to deliver results Strong passion for delighting customers and with an interest in food service environment Able to work 6 days' work per week, public holiday and weekends depending on the assigned outlet operating hours.