Job Description

• Assist during regular day-to-day corporate banking front office operations (coverage of central European corporate clients in ASEAN).
• Answer phone calls and e-mails and help to solve customer inquiries and/or route customer inquiries into the right channels, especially in case the Relationship Manager is absent.
• Reach out to corporate customers directly for general banking matters defined together with the Relationship Manager.
• Act as a professional banking counterparty for corporate customers and help to provide dedicated corporate customer service.
• Support during customer acquisition activities such as industry or company internet research, preparation of summaries, presentations, etc.
• Attend personal customer meetings selectively, if deemed to be of added value.
• Constantly update CRM platforms.
• Support for Electronic Banking matters of corporate customers. Help to onboard companies for electronic banking and provide customer service related to payments.
• Support for ESG-related data collection and ESG-related analysis of corporate customers.
• Support during company analysis and research to be used for credit applications.
• Support in opening of business bank accounts and customer due diligence.
• Assist in performing Know-Your-Customer corporate banking reviews and other Know-Your-Customer procedures for selected corporate clients.
• Support in daily compliance screening for corporate customers.
• Support during other internal projects of the banking group.

Job Requirements

• Bachelor\'s Degree in Banking & Finance or Business or a related field of study
• 1-3 years experience in the Finance industry
• Strong communication skills
• Effective team player

Kindly note that only shortlisted candidates will be notified.

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