Job Description

San Shu Gong is a restaurant specializing in Teochew and Cantonese cuisine. Proudly featured in the prestigious MICHELIN Guide 2023.

• Assist, manage and oversee the entire restaurant operations \xe5\x8d\x8f\xe5\x8a\xa9\xe3\x80\x81\xe7\xae\xa1\xe7\x90\x86\xe5\x92\x8c\xe7\x9b\x91\xe7\x9d\xa3\xe6\x95\xb4\xe4\xb8\xaa\xe9\xa4\x90\xe5\x8e\x85\xe7\x9a\x84\xe8\xbf\x90\xe4\xbd\x9c
• Monitor operations and initiate corrective actions \xe7\x9b\x91\xe6\x8e\xa7\xe6\x93\x8d\xe4\xbd\x9c\xe5\xb9\xb6\xe5\x90\xaf\xe5\x8a\xa8\xe7\xba\xa0\xe6\xad\xa3\xe6\x8e\xaa\xe6\x96\xbd
• Deliver superior guest services \xe6\x8f\x90\xe4\xbe\x9b\xe5\x8d\x93\xe8\xb6\x8a\xe7\x9a\x84\xe5\xae\xbe\xe5\xae\xa2\xe6\x9c\x8d\xe5\x8a\xa1
• Training new staff, manage and lead staff \xe5\x9f\xb9\xe8\xae\xad\xe6\x96\xb0\xe5\x91\x98\xe5\xb7\xa5\xef\xbc\x8c\xe7\xae\xa1\xe7\x90\x86\xe5\x92\x8c\xe9\xa2\x86\xe5\xaf\xbc\xe5\x91\x98\xe5\xb7\xa5
• Organize and supervise shifts \xe7\xbb\x84\xe7\xbb\x87\xe5\x92\x8c\xe7\x9b\x91\xe7\x9d\xa3\xe8\xbd\xae\xe7\x8f\xad
• Manage restaurant supplies \xe7\xae\xa1\xe7\x90\x86\xe9\xa4\x90\xe5\x8e\x85\xe7\x94\xa8\xe5\x93\x81
• Control costs and minimize waste \xe6\x8e\xa7\xe5\x88\xb6\xe6\x88\x90\xe6\x9c\xac\xef\xbc\x8c\xe5\x87\x8f\xe5\xb0\x91\xe6\xb5\xaa\xe8\xb4\xb9
• Nurture a positive working environment \xe5\x9f\xb9\xe5\x85\xbb\xe7\xa7\xaf\xe6\x9e\x81\xe7\x9a\x84\xe5\xb7\xa5\xe4\xbd\x9c\xe7\x8e\xaf\xe5\xa2\x83
• Implement innovative strategies to improve productivity and sales \xe5\xae\x9e\xe6\x96\xbd\xe5\x88\x9b\xe6\x96\xb0\xe6\x88\x98\xe7\x95\xa5\xe4\xbb\xa5\xe6\x8f\x90\xe9\xab\x98\xe7\x94\x9f\xe4\xba\xa7\xe5\x8a\x9b\xe5\x92\x8c\xe9\x94\x80\xe5\x94\xae
• Answering customer\xe2\x80\x99s queries regarding menus, ingredients, or any other product related queries. \xe5\x9b\x9e\xe7\xad\x94\xe5\xae\xa2\xe6\x88\xb7\xe5\xaf\xb9\xe8\x8f\x9c\xe5\x8d\x95\xe3\x80\x81\xe9\x85\x8d\xe6\x96\x99\xe6\x88\x96\xe4\xbb\xbb\xe4\xbd\x95\xe5\x85\xb6\xe4\xbb\x96\xe4\xba\xa7\xe5\x93\x81\xe7\x9b\xb8\xe5\x85\xb3\xe7\x9a\x84\xe6\x9f\xa5\xe8\xaf\xa2
• Assist in tidying up and table setting \xe6\x95\xb4\xe7\x90\x86\xe5\x8f\x8a\xe6\x91\x86\xe6\xa1\x8c
• Responsible for the preparation work of Restaurant opening and closing operation hours. \xe8\xb4\x9f\xe8\xb4\xa3\xe9\xa4\x90\xe5\x8e\x85\xe8\x90\xa5\xe4\xb8\x9a\xe6\x97\xb6\xe9\x97\xb4\xe7\x9a\x84\xe5\x87\x86\xe5\xa4\x87\xe5\xb7\xa5\xe4\xbd\x9c
• Ensure guest satisfaction by responding efficiently to customer questions and complaints and resolve customer problems and concerns personally. \xe9\x80\x9a\xe8\xbf\x87\xe6\x9c\x89\xe6\x95\x88\xe5\x9c\xb0\xe5\x9b\x9e\xe5\xba\x94\xe5\xae\xa2\xe6\x88\xb7\xe7\x9a\x84\xe9\x97\xae\xe9\xa2\x98\xe5\x92\x8c\xe6\x8a\x95\xe8\xaf\x89\xef\xbc\x8c\xe5\xb9\xb6\xe4\xba\xb2\xe8\x87\xaa\xe8\xa7\xa3\xe5\x86\xb3\xe5\xae\xa2\xe6\x88\xb7\xe7\x9a\x84\xe9\x97\xae\xe9\xa2\x98\xe5\x92\x8c\xe7\x96\x91\xe8\x99\x91\xef\xbc\x8c\xe7\xa1\xae\xe4\xbf\x9d\xe5\xae\xa2\xe4\xba\xba\xe6\xbb\xa1\xe6\x84\x8f
• Maintain good hygiene and cleanliness of individual by following basic grooming & hygiene. \xe4\xbf\x9d\xe6\x8c\x81\xe4\xb8\xaa\xe4\xba\xba\xe8\x89\xaf\xe5\xa5\xbd\xe7\x9a\x84\xe5\x8d\xab\xe7\x94\x9f\xe5\x92\x8c\xe6\xb8\x85\xe6\xb4\x81\xef\xbc\x8c\xe9\x81\xb5\xe5\xbe\xaa\xe5\x9f\xba\xe6\x9c\xac\xe7\x9a\x84\xe4\xbb\xaa\xe5\xae\xb9\xe6\x95\xb4\xe6\xb4\x81
• Any other job-related duties requested from senior staff or the director. \xe9\xab\x98\xe7\xba\xa7\xe8\x81\x8c\xe5\x91\x98\xe6\x88\x96\xe8\x91\xa3\xe4\xba\x8b\xe8\xa6\x81\xe6\xb1\x82\xe7\x9a\x84\xe4\xbb\xbb\xe4\xbd\x95\xe5\x85\xb6\xe4\xbb\x96\xe4\xb8\x8e\xe5\xb7\xa5\xe4\xbd\x9c\xe6\x9c\x89\xe5\x85\xb3\xe7\x9a\x84\xe8\x81\x8c\xe8\xb4\xa3

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