Assist in overall management of the restaurant operations
Supervise and coordinate assigned shift; conduct daily pre-operation meeting
Observe, teach and correct staff's service standards
Order daily supplies
Ensure adherence to quality expectations and standards
Ensure compliance with company cash handling policy and procedures
People Management
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Plan duty roster
Check on staff punctuality and discipline
Customer Service
Handle customer enquiries and complaints
Ensure customers' satisfaction
Administration and Reporting
Handle administration and paperwork
Perform other reasonable job duties as requested by Supervisors
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