Job Description

West , Jurong / Boon Lay - Transport Provided
Negotiable
01 Dec 2023

Entry Level
0-2 years

Person-In-Charge: Joni (R1106641)
Email:
Contact: 6566 5498

Reponsibilities

• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project
• Provides after sales technical support, troubleshooting, site service and maintenance visit to customers in a timely manner to ensure that the product is operational
• Generate a service report to customer in a systematic manner
• Handles wide range of diesel generator sets (small to large capacity) to provide support to departments in terms of service and training
• Develop service training material, ensures all technical and training documents are up-to-date and organized
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved
• Provides technical assistance on factory test of special projects
• Investigates root causes of failures and recommend solution
• To deal with customer on the warranty issues from technical aspect
• Performs any other service and training duties as and when assigned

Requirements

• Diploma / Degree in Electrical Engineering / Mechanical Engineering / M&E
• Entry / Junior level welcomes - training will be provided
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, mechanical / electrical and control system

Additional Information

Interested candidates, please forward detailed resume in MS Word Format to joni@hkmsvs.com or contact 6566 5498 for more details.

Please provide following information in the resume

1) Reasons for leaving current and/or last employment
2) Last drawn and/or current salary
3) Expected salary
4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

HKM HR Management