Job Description

:

We are looking for an experienced and proactive Assistant Service Manager to support the Service Manager in the day-to-day operations of our Audiovisual service business. This role involves managing multiple teams across our service center, ad-hoc and maintenance services, as well as AV FM operations. The candidate will play a key role in ensuring efficient service delivery and strong client satisfaction.

Key Responsibilities:

Assist the Service Manager in overseeing daily operations of the Service Center. Coordinate and support ad-hoc and maintenance teams for timely service execution. Manage AV Facility Management (AV FM) teams deployed at client locations. Monitor job progress and provide technical support where needed. Plan resources, manpower deployment, and scheduling. Ensure compliance with safety, quality, and operational standards. Act as liaison between clients and internal teams to manage service expectations. Prepare operational reports and documentation. Guide and support junior staff and team leads.

Job Requirements:

Minimum 3 to 5 years of experience in the Audiovisual industry, including team leadership experience. Strong technical understanding of AV systems. Good coordination and problem-solving skills. Excellent interpersonal and communication abilities. Able to manage multiple tasks in a dynamic environment. Proficient in Microsoft Office; knowledge of service reporting tools is an advantage.
Job Type: Full-time

Pay: $4,000.00 - $5,000.00 per month

Benefits:

Cell phone reimbursement Employee assistance programme Free parking Health insurance Parental leave Work from home
Experience:

audio visual: 3 years (Required)
Work Location: In person