Assistant Team Leader
Singapore, Singapore
Job Description
Responsibilities:
- Assist in managing the agents and Call Centre operations
- Handle complaints and manage service recovery
- Responsible for the agents\' recruitment, training and development
- Provide administrative support in the Call Centre
- Cover Team Managers\' duties and shift where necessary
- Singaporeans only
- Minimum GCE\'O\' level qualification
- Good knowledge of Computer skills
- 5.5-days work week including Saturday (on rotational basis)
- Must be able to handle stress extremely well
- Good verbal communication skills
- Official working hours are from 8.30am to 5.30pm
- Workplace located at the East region, Changi, Loyang
- More information during the interview
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Job Detail
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Job IdJD1268284
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned