Our client is a well-know brand offering a complete range of digital solutions to customers all over Singapore.
Develop the growth roadmap for digital sales for the Consumer Business Group in consultation with several business units to integrate new products, promo schemes, self-service flows and enhance functionalities/improve online journeys, NPS and automation features.
Collaborate and drive business stakeholders to meet digital sales target and digital self-service adoption, influence offers and campaign strategy to maximize quality traffic and online conversion rate.
Engage with UX, Analytics and various stakeholders to develop wireframes, document user stories, process flows, develop A/B test plans to optimize conversions.
Partner IS and vendors (scope/timeline/quality) to communicate requirements and ensure testing activities meet the delivery timeline.
Monitor and optimize the performance of sales, on-site conversion (CVR), identify issues in drop-off
The Successful Applicant
eCommerce / telco / a high performance company background (e.g., consumer experience in financialindustry or top tier FinTech, eCommerce industries)
In-depth knowledge of digital sales processes, digital platforms, technical markets, pricing models, channels of distribution, technology trends, customer buying patterns and budgeting
Proven experience proven track record as a Digital channel owner with extensive experience in UX/UI design for eComm, project management and understanding of the disciplines required to drive traffic andconversion
Ability to lead, to innovate, set strategy and drive result
Function
Sales
Subsector
Sales Subsector
Industry
Technology Media & Telecoms
Location
Singapore
Contract type
Permanent
Consultant name
Khanh Nguyen
Job reference
JN-062022-5667709
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