Job Description

This role will be a Lead of the HR Shared Services team in supporting the employee life cycle activities, delivering HR and/or Payroll & Claims services.

The role will report to the Head of HR Shared Services.

KEY RESPONSIBILITIES

The role will involve the following:

• Support employee lifecycle processing - onboarding, generating contracts, managing training data, leave management, employee data management in Workday for confidential/HR team members.
• Subject matter expert in Work Passes/ Foreign Workers Management, Staff Benefits, Leave, L&D operations, Workmen Compensation and both pre-boarding & onboarding for new hires.
• Partner with COE leaders to strengthen compliance by implementing required controls.
• Co-ordinate Control Self-Assessment and point of contact for bi-annual audits.
• Implement initiatives and programmes to strengthen HR processes and policies.
• Support annual compliance declaration activities.
• Collaborate and build good working relationships with multiple stakeholders and departments as well as external parties, particularly Ministry of Manpower (MOM) and other government offices.
• Supervise the team to ensure that tasks and enquiries are resolved and completed on time to meet the service level agreements (SLA).

REQUIREMENTS

• Candidate with broad functional knowledge of HR processes.
• Candidate with In-depth technical competencies in Workday will be preferred.
• Creates collaborative working relationship with internal partners, external vendors.
• Experience in implementing continuous process improvement.
• Excellent oral and written communication skills and ability to convey business requirements and technical needs in a clear, concise, and effective manner.
• Strong and meticulous team lead with good interpersonal skills who can work under pressure and tight deadlines.
• Conversant with HR practices and knowledge of the Employment Act and statutory requirements in relations to employment.
• Resourceful, strong analytical skills and able to think operationally and strategically, as well as self-driven, resilient, hands-on problem-solver.
• Possess high degree of confidentiality.

QUALIFICATIONS

• Degree in related discipline with min. 10 years of relevant working experience
• 3-5 years of relevant experience in leading a team of 4-5 of HR generalists

Additional Information

Career Level

Senior Manager

Qualification

Not Specified

Years of Experience

10 years

Job Type

Full-Time

Job Specializations

,

Company Overview

As Singapore's designated postal operator, Singapore Post (SingPost) provides mail services to homes and businesses throughout the country, besides pioneering e-commerce and logistics solutions across the Asia Pacific region and beyond. SingPost's diversified offering includes retail, storage, financial services and integrated business services in addition to its traditional postal activities, and the company now operates in 19 markets with over 7500 employees around the world.

The origins of SingPost can be traced back to 1819, when a single mail office was established to serve the newly-founded British trading post of Singapore. Demand for postal services soon began to grow, and the 'Post Office' was officially established as a government department in 1858. To learn more about SingPost's heritage, please visit https://160.singpost.com/. Today SingPost is listed on the SGX-ST, with its largest shareholders being Singapore Telecommunications Limited (21.8%) and Alibaba Group Holding Limited (14.5%).

Being Singapore's designated Public Postal Licensee (PPL), a position that was renewed in 2017, SingPost is responsible for managing the country's 57 post offices, 743 street posting boxes and 11,050 POPStation lockers across 156 locations, as well as issuing stamps, maintaining the national postal code system, processing and delivering average 3 million mail items daily.

SingPost takes a proactive approach to diversifying its operations, while also ensuring that its various subsidiaries and services are seamlessly integrated. In addition to SingPost's eCommerce business, an ecommerce enabler that provides brands and retailers with integrated ecommerce solutions, SingPost offers logistics and fulfilment services to businesses through Quantium Solutions across the Asia Pacific region. Another business, Speedpost provides international shipping to more than 200 destinations across the globe and courier services within Singapore, while CouriersPlease delivers parcels throughout Australia, and Famous Holdings offers international freight consolidation and forwarding. Lock+Store offers self-storage solutions in Singapore, Hong Kong and Malaysia. Together, these end-to-end solutions result in a unified organisation with a firm foothold in a wide range of strategic markets, and a shared vision to become a global leader in both communications and e-commerce logistics.

SingPost has received international recognition for the quality of its operations, including awards for customer care, investor relations, digital innovation and e-commerce. Innovative and forward-thinking, SingPost has successfully developed a globally competitive postal and logistics infrastructure which is perfectly positioned to keep pace with Singapore's ambitious plans for the future.

Additional Company Information

Registration No.

199201623M

Company Size

2001 - 5000 Employees

Average Processing Time

6 days

Industry

Transportation / Logistics

Benefits & Others

Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts), Flexible benefits